The Ascent crashing on your Xbox Series X is a problem that can be caused by different factors. This could be due to a bug in the game, a corrupted cached file, or an outdated console software. To fix this you need to perform a series of troubleshooting steps.
The Ascent is a role playing game with a cyberpunk theme that’s developed by Swedish indie game studio Neon Giant and published by Curve Digital. It is currently available on the Game Pass subscription service for your Xbox Series X. In this solo and coop game you play as a worker tasked to find out what started the shutdown of your company.
What to do when The Ascent game keeps on crashing on your Xbox
One problem that you might encounter when playing The Ascent on your Xbox Series X is when it crashes or freezes. This can happen when loading or running the game. Here’s what you need to do to fix this.
- Make sure to update the Xbox software.
- Make sure to update The Ascent game.
Solution 1: Restart The Ascent
The first troubleshooting step you can do when this issue occurs is to restart the game as soon as it crashes or freezes. This removes any corrupted cached data that could be causing the issue.
Time needed: 3 minutes.
Restart the game
- Press the Xbox button.
You can find this on your controller.
- Highlight the title.
This will select the game.
- Press Menu.
This allows you to access the game system settings.
- Select Quit.
This will stop the game from running.
- Start The Ascent.
This will start the game.
Try to check if the issue still occurs.
Solution 2: Restart the Xbox console
One factor that can cause a game to crash or freeze is the presence of corrupted cached data stored in the console’s RAM. You can fix this by performing a power cycle which will also refresh the system. Press the Xbox button on the console for 10 seconds or until it turns off. Unplug the power cord then wait for a minute before plugging it back in. Turn on the Xbox after a few seconds then try running The Ascent again then check if it still crashes.
Solution 3: Try to use a different profile
If the Xbox user profile you are using is corrupted then this could be what’s causing the problem. You can check if this is the culprit by using a different profile.
- Press the Xbox button on the controller.
- Select Profile & System.
- Select Add or switch.
- Try using a different profile. If only one profile is available then select the Add new option to add another profile that you can use for checking.
If the problem does not occur when using this new profile then you will need to remove your original profile from the Xbox then add it again.
Solution 4: Delete the game save file
If the game save file you are trying to load is corrupted then this can cause the game to crash. In order to fix this you will need to delete this file then resync with the cloud.
- Press the Xbox button on your controller.
- At the Home tab open My games & apps.
- Select See all.
- Highlight The Ascent then press the menu button on the controller.
- Select Manage game and add-ons.
- Select Saved data.
- Select Delete all to remove the local save data.
After performing these steps try checking if the problem still occurs.
Solution 5: Reinstall The Ascent
If after performing the troubleshooting steps we have provided the crashing problem still occurs then this could already be caused by a corrupted game installation. To fix this you should try to uninstall the game then reinstall it again.
Having The Ascent crashing on Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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