The Resident Evil Village crashing on Xbox Series X issue can be caused by several factors. It could be due to an outdated software, a software glitch, or a corrupted cached or saved data. To fix this you will need to perform several troubleshooting steps on the device.
Resident Evil Village is the tenth installment in the Resident Evil series released last May 7. This survival horror game is a sequel to Resident Evil 7 Biohazard and is about Ethan Winters who is searching for his kidnapped daughter in a village that’s overrun by mutated creatures. This game is getting positive reviews from players making it one of the hottest titles to be released lately.
What to do when Resident Evil Village keeps crashing on your Xbox Series X
One of the issues that you might experience when playing this game is when it crashes. This can happen before you start the game or during the game which can be a frustrating experience. Here’s what you need to do to fix this.
Solution 1: Update your Xbox Series X software
The first thing you will need to do in this case is to make sure that the Xbox is running on the latest software update. Make sure that the console is connected to the internet in order to download any new updates.
Time needed: 10 minutes.
Get the latest software update
- Press the Xbox button.
This can be found on the top center part of the controller.
- Select Profile & System.
This is the last tab on the right.
- Select Settings.
This will open the console settings menu.
- Select System.
This will open the system information menu.
- Select Updates.
If you see Console update available then select it.
Once the latest update has been applied try checking if the issue still occurs.
Solution 2: Clear the Storage Cache to fix crashing of Resident Evil Village
There’s a possibility that the problem is caused by corrupted storage cache data. In order to fix this you will need to clear the Persistent Storage of the Xbox Series X.
- Press the glowing Xbox symbol in the middle of your controller.
- Scroll to the right to Profile & System.
- Select Settings.
- Select Devices & Connections.
- Select Blu-Ray.
- Select Persistent Storage.
- Select Clear Persistent Storage.
After performing these steps try checking if the issue still occurs.
Solution 3: Restart the Resident Evil Village game
If the game is freezing then this can be caused by a temporary software glitch which can be fixed by restarting it.
- Press the Xbox button on your controller.
- Highlight the game.
- Press Menu.
- Select Quit.
- Start the game again.
Try checking if the issue still occurs.
Solution 4: Restart the Xbox Series X
Performing a power cycle on the Xbox will refresh its system which can usually fix any software related issues.
- Press the Xbox button on your controller.
- Select Profile & system.
- Select Settings.
- Select General.
- Select Power mode & startup.
- Select Full shutdown.
Turn on the Xbox after a few seconds then try running the game again then check if it still crashes.
Solution 5: Try using a different profile to fix crashing issue
One factor that can cause this problem is if your profile data is corrupted. You can check if this is the culprit by using a different profile.
- Press the Xbox button on the controller.
- Select Profile & System.
- Select Add or switch.
- Try using a different profile. If only one profile is available then select the Add new option to add another profile that you can use for checking.
If the issue does not occur when using this new profile then you will need to remove your original profile from the Xbox then add it again.
Solution 6: Clear the local save file of Resident Evil Village on your Xbox Series X
There’s a possibility for the local save file of the game to become corrupted. If this is what’s causing the problem then you will need to delete this file then resync with the cloud.
- Press the Xbox button on your controller.
- At the Home tab open My games & apps.
- Select See all.
- Highlight Resident Evil Village then press the menu button on the controller.
- Select Manage game and add-ons.
- Select Saved data.
- Select Delete all to remove the local save data.
After performing these steps restart the Xbox then check if the problem still occurs.
Solution 7: Reinstall Resident Evil Village
If after performing the troubleshooting steps we have provided the issue still occurs then you should try to uninstall the game then reinstall it again.
Having the Resident Evil crashing on Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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