How To Fix Madden 21 Crashing On Xbox Series X

The Madden 21 crashing in Xbox Series X can be caused by several factors. This could be due to a bug in the game which can be fixed by updating it, a corrupted cached file, or outdated software. To fix this you need to perform a series of troubleshooting steps.

Madden 21 is the latest football game released by EA Sports for the Xbox Series X platform. The game looks spectacular when played on this next generation console with its stunning graphics and fluid movement. Aside from playing the full game there is a The Yard mode which allows for 6 on 6 games.

What to do when your Madden 21 Xbox game keeps on crashing

One issue that you might experience when playing this football game on your console is when it crashes. This can happen anytime during the game or even before you start it. Here’s what you need to do to fix this.


  • Make sure to update the Xbox software.
  • Make sure to update the Madden 21 game to eliminate the possibility of a bug causing this problem.

Solution 1: Check for any server issues

The first thing that you will need to do when the issue occurs in in multiplayer mode  is to make sure that there are no Madden 21 server problems. You can check on this by going to the Xbox status webpage.

Time needed: 5 minutes.

Check Xbox Live server status

  1. Open a web browser.

    You can do this from your computer or from your Xbox Series X .Fix Madden 21 Crashing On Xbox Series X

  2. Go to the Xbox status home page.

    You can check details on the status of Xbox features and functionality from here.What to do when your Madden 21 Xbox game keeps on crashing

If there is an outage then this might be the reason why your game is crashing. You will have to wait for this to be resolved as this is usually caused by technical issues on the Madden 21 server side.

Solution 2: Restart Madden 21 Xbox game

There’s a possibility that the freezing or crashing  issue is caused by a temporary software glitch or due to technical issues. To fix this you can try to close the game then launch it.

  • Press the Xbox button on your controller.
  • Highlight the title.
  • Press Menu.
  • Select Quit.
  • Start Madden 21.

Try checking if the problem still occurs.

Solution 3: Restart the console

You should try performing a power cycle on your Xbox to refresh its operating system. Once refreshed, any temporary data glitch that’s causing the problem will be eliminated. To do this just press the Xbox button on the console for 10 seconds or until it turns off. Turn on the Xbox after a few seconds then try running Madden 21 again then check if it still crashes.

Solution 4: Use a different profile

Sometimes corrupted user profile data can cause this problem. You can check if this is the culprit by using a different profile.

  • Press the Xbox button on the controller.
  • Select Profile & System.
  • Select Add or switch.
  • Try using a different profile. If only one profile is available then select the Add new option to add another profile that you can use for checking.

If the problem does not occur when using this new profile then you will need to remove your original profile from the Xbox then add it again.

Solution 5: Clear the local save file

One of the factors that can cause this issue is a corrupted game save file. If this is what’s causing the problem then you will need to delete this file then resync with the cloud.

  • Press the Xbox button on your controller.
  • At the Home tab open My games & apps.
  • Select See all
  • Highlight Madden 21 then press the menu button on the controller.
  • Select Manage game and add-ons.
  • Select Saved data.
  • Select Delete all to remove the local save data.

After performing these steps try checking if the problem still occurs.

Having the Madden 21crashing in Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.

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