The JBL Charge 4 won’t charge issue that you are experiencing can be caused by a number of factors. It could be due to a setting issue, a faulty charging port, faulty charging cable, or even a bad charger. To fix this you will need to perform a series of troubleshooting steps.
The JBL Charge 4 is a popular Bluetooth speaker that’s large enough to fill a big room with music. It has several outstanding features including a 20 hour battery life, waterproof body so that you can bring it to the beach or pool, and design made of a durable fabric material that’s designed to be rugged just to name a few.
- Output power: 30W
- Music playing time: 20 hours
- Bluetooth version: 4.2
- Frequency response: 60Hz–20kHz
- Signal-to-noise ratio: >80dB
- Dimensions: 8.66 x 3.74 x 3.66 inches
- Dimensions: 22 x 9.5 x 9.3 cm
- Battery capacity: 7,500 mAh
- Charging time: 5.5 hours
- Waterproof: IPX7
- Powerbank: Yes
- Voice Assistant integration: No
- JBL Connect+: Yes
- Speakerphone: No
- Bluetooth: Yes
- 3.5 mm audio input: Yes
- Auto-power off: Yes
What to do when your JBL Charge 4 does not charge
One common problem that you might encounter with your JBL Charge 4 Bluetooth speaker is when its battery will not charge. This can be an annoying issue especially if the speaker is running low on power. Here are the Charge 4 troubleshooting steps you need to do to fix the problem.
Method 1: Perform a factory reset
A factory reset or hard reset will wipe out data on this Bluetooth speaker and bring it back to its default settings. This is a useful troubleshooting step to do when you are experiencing problems with the device such as when you can’t make a Bluetooth connection or when there are charging problems.
Time needed: 1 minute.
Reset speaker to default factory settings
- Turn on the device.
You can do this by pressing on the power button.
- Press and hold the Volume up button and Play button.
Do this until the device turns off which should be around 5 seconds.
- Turn on the device.
You can do this by pressing on the power button. The device should now be in pairing mode.
After performing these steps try charging the device again.
Method 2: Try using a different USB cable to fix JBL Charge 4 will not charge
If the charging cord that you are using is somehow defective then you won’t be able to charge this Bluetooth speaker. This charging cord usually gets damaged if it is bent constantly or if dirt has accumulated on its port.
To check if this is what’s causing the problem try using a different USB cable to charge the JBL Charge 4 Bluetooth speaker. You can use the cord of your Android phone if it uses a Type-C USB cable. If the device charges then you will need to get a new cable for your Bluetooth speaker.
Method 3: Try using a different charger on your JBL Charge 4
Using a defective charger will prevent the Bluetooth speaker from being charged. Some of the reasons why a charger won’t work is if its USB port is damaged or if it has a faulty internal board. Try using different chargers then check if the issue still occurs. You can also use the charger of your Android phone for this.
Method 4: Dirt present in the charging port
Using the Bluetooth speaker outdoors will expose its ports to sand, mud or even water. If debris is present in the charging port then this will prevent the speaker from being charged. Try to inspect the charging port of the Bluetooth speaker and if you find any dirt or debris then you can clean this off using a toothpick or simply by blowing to it until it gets removed. Once done, check if you are able to charge the device.
Method 5: Defective battery
One reason why the speaker won’t charge is if it already has a defective battery. If this is the cause of the problem then replacing the battery will fix this. It’s recommended that you have this done at a service center.
You might be wondering why the battery gets defective. Some reasons behind this include repeated overcharging of the battery or constant exposure to heat such as when you leave the speaker under the sun.
Method 6: Defective circuit board
It’s not uncommon for the circuit board of the Bluetooth speaker to get damaged however this can happen if water gets inside the speaker or if some electronic component fails to work. If this is what’s causing the problem then you will need to have this fixed at a service center.
Having battery issues on your Bluetooth speaker can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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