The #Honor #Play8A is a mid-range Android smartphone released this year which is best known as a budget gaming device. It has a large 6 inch IPS LCD display with a resolution of 720 x 1560 pixels which is large enough to comfortably play any game. Under the hood is the Mediatek MT6765 Helio P35 octa core processor which when paired with with 3GB of RAM allows apps to run smoothly. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Honor Play 8A won’t turn on issue.
If you own an Honor Play 8A or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix Honor Play 8A Won’t Turn On Issue
One major issue that you can experience on a mobile device is when it does not turn on when you need to use it. In most cases this can just be caused by a software glitch which can easily be fixed by performing some troubleshooting steps which we will guide you with. In other occasions though the problem can already be caused by a faulty hardware component which will then require a trip to the service center.
Listed below are the steps you need to perform to fix this problem.
Charge the phone battery
This is not a common issue that you will experience on your device however if it does happen then the first thing you will need to do is to make sure that the battery of the phone has sufficient charge. This will allow you to immediately eliminate the possibility of the problem being caused by a drained battery. Follow the steps listed below to charge the phone.
- Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
- Fully charge the phone using its wall charger.
- In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.
Once the battery has been fully charged try turning on the phone. If it still does not turn on then proceed with the additional troubleshooting steps listed below.
Perform a soft reset
Try to refresh the phone software to eliminate the possibility of the problem being caused by a minor software glitch. This can be done easily by simply restarting the device.
- Press and hold the Power and Volume down key for up to 45 seconds.
- Wait as the device restarts.
Check if the issue still occurs.
Wipe the cache partition of the phone
There are cases when the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.
- Turn off your phone.
- Press and hold Volume UP button along with Power button on your device simultaneously for a few seconds
- The phone will enter the stock recovery mode
- Use volume buttons to highlight ‘wipe cache partition’ and use power key to select it
- Reboot the system once the process is completed
Check if the issue still occurs.
Perform a factory reset
In case the above steps fails to fix the Honor Play 8A won’t turn on issue then there is a possibility that this is caused by a system glitch. The last troubleshooting step that you need to do right now is a factory reset. Take note that this will erase your phone data.
- Turn off your phone.
- Press and hold Volume UP button along with Power button on your device simultaneously for a few seconds
- The phone will enter the stock recovery mode
- Use volume buttons to highlight select wipe cache/factory reset and use power key to select it
- Reboot the system once the process is completed
Setup the phone, but do not install any apps yet, then check if the issue still occurs. If it does then this might already be caused by a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked.