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How to fix Google Pixel 3 XL “Not Registered On Network” error

“Not Registered On Network” error is another common network trouble for a lot Google Pixel 3 and XL users. It’s been observed on older Pixels as well. Fortunately, there’s an easy set of instructions that you can do to fix it. Follow our solutions to see how to troubleshoot this problem.

Troubleshooting Google Pixel 3 XL “Not Registered On Network” error

There’s a number of steps that you must do to figure out the reason for “Not Registered On Network” error on your Pixel 3 XL. Learn how to do it below.

Forced reboot. Restarting a device can sometimes do big when it comes to troubleshooting. If a normal restart has already been done, try to restart your Pixel 3 XL by simulating a battery pull. This will clear both the system and its memory (RAM), which at times can cause unexplained bugs. Simply press and hold the Power button for about 10 seconds. Afterwards, wait for your phone to complete the reboot sequence and see what happens.

Toggle Airplane Mode. Turning Airplane Mode on and off is a known easy fix for network problems in Google and non-Google devices. Make sure to do it in your case if you haven’t tried it yet at this time. Here’s how:

  1. Open your device’s Settings app Settings app.
  2. Tap Network & internet.
  3. Turn Airplane mode on or off.

Reseat SIM. “Not Registered On Network” error can be caused by a bad SIM card. To check if that’s the case, make sure to check what happens when you disconnect the card from the phone temporarily. Before you do this, turn the phone off first. Once the card is out, let it run without the SIM. Then, turn it back off and reinsert the SIM. In some cases, this simple process is enough to refresh the network settings that may have become buggy.

NOTE: Never take out or reinsert the SIM card while the phone is ON. This can potentially corrupt data and cause problems.

Check if SIM card is working. Following the above procedure, your next move would be to see to it that the SIM card is actually working. Yes, SIM cards, while they don’t have moving parts, can still break. It may be rare to see them break physically but software-wise, it’s always possible. If you have another compatible phone from the same carrier, try to insert your SIM card to it and see if it detects the network fine. This is the easiest way to figure out whether you’re using a functional card or not.

Keep your device up-to-date. Installing updates should not be a viewed only as a solution but a maintenance step that must be done consistently. While a typical Google Pixel 3 XL is set to download and install updates by default, you should also try to manually check for updates at this time. Both the OS and apps must be updated.

Observe on Safe Mode. As long as you install third party apps, there will always be a chance that one of them is causing the problem at this time. Some poorly coded apps may interfere with Android and cause problems if left in their buggy state. You can check if this is the reason for the current issue by booting the phone to Safe Mode. On safe mode, third party applications will be disabled so if your device’s battery improves significantly after allowing the device to run for some time, you may be able to narrow down the possible causes afterwards.

In order to boot your Pixel 3 XL to safe mode:

  1. Press and hold your device’s power button.
  2. On your screen, touch and hold Power off. If needed, tap OK.
  3. Your device starts in safe mode. You’ll see “Safe mode” at the bottom of your screen.
  4. Let your Pixel 3 XL run in this mode for at least 48 hours so you’ll notice any difference.
  5. To exit safe mode, simply restart the device.

Remember, booting to safe mode won’t automatically tell you which of your apps is troublesome. You’ll need to observe the phone and check for improvements in order to identify if a third party app is causing the problem. To identify which of your apps is causing the trouble, you should boot the phone back to safe mode and follow these steps:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Pixel 3 XL is still problematic, repeat steps 1-4.

Toggle Auto Switch feature. Google Pixel 3 and XL devices have a feature called Auto Switch that automatically changes to any available cellular data network or wifi. For example, if wifi signals have become weak, Auto Switch will automatically use mobile data to ensure that you internet connection is not interrupted. While it’s good on paper, there are a lot cases wherein this feature causes connection problems. To check if it’s causing the “Not Registered On Network” error on your device, try turning it off. Once you’ve done that, restart the device and see what happens. Here’s what you can do exactly:

  1. From a Home screen, touch and swipe up to display all apps.
  2. Go to Settings.
  3. Tap Network & Internet.
  4. Tap Wi-Fi. Ensure that the switch (upper-right) is turned on.
  5. Tap Wi-Fi preferences.
  6. Tap Advanced Down arrow icon.
  7. Tap Switch to mobile data automatically to turn off.
  8. Restart the device.
  9. Check for the problem.

Pixel 3 XL Reset Network Settings. Another troubleshooting step that you can try in this case is to clear your Pixel’s network settings to delete possible incorrect configurations or bugs. Resetting network settings will delete all previously connected wifi networks, wifi passwords, VPN settings, and cellular settings. To do it:

  1. Open your device’s Settings app Settings app.
  2. Tap System.
  3. Tap Advanced.
  4. Tap Reset options.
  5. Tap Reset Wi-Fi, mobile & Bluetooth.
  6. ​If you don’t see “Advanced,” tap Network & internet > More t> Reset Wi-Fi, mobile & Bluetooth.
  7. At the bottom, tap Reset settings.

Wipe the phone thru factory reset. If all the above troubleshooting for the device won’t help, consider doing a factory reset. This will help you tell if the problem is software-related or if it’s something that’s beyond your control. To factory reset your device:

  1. Create a backup of your personal data.
  2. Make sure to know the username and password for Google account in the phone.
  3. Open Settings app.
  4. Tap System.
  5. Tap Advanced.
  6. Tap Reset options.
  7. Tap Erase all data (factory reset) and then Reset phone. If needed, enter your PIN, pattern, or password.
  8. To erase all data from your phone’s internal storage, tap Erase everything.
  9. When your phone has finished erasing, pick the option to restart.
  10. Set up your phone and restore your backed-up data.

Get help from your carrier. The last thing that you can do on your end is to report the trouble and hopefully get a resolution from your network operator. At this point, the most likely reason for the problem is network-related. Be sure to let them know of the things you’ve tried so far.


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