Are you sometimes annoyed that your Galaxy S10 seems to open or launch apps on its own whenever it’s in your pocket or bag? You may have what we call accidental screen touch issue. Learn how to deal with this problem by following the suggestions below.
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How to fix Galaxy S10 accidental screen touch | steps to enable Accidental Touch Protection
Fixing accidental screen touch issue on your Galaxy S10 is easy. Find out what you can do to deal with this problem.
Galaxy S10 accidental screen touch fix #1: Enable Accidental Touch Protection
Samsung has anticipated that accidental screen touch issue can occur if the side of the phone or Edge screen is tapped by accident, when apps open by themselves, or if the screen turns on automatically by mistake. To prevent accidental screen touch, they have Accidental Touch Protection under Settings as an option that you can enable. This is not turned on by default so you’ll have to enable it first. This is a useful feature that prevents accidental taps and touches in almost all cases when the device is in a bag or pocket. Here’s how to enable it:
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- Open Settings app.
- Tap Display.
- Scroll down to Accidental Touch Protection.
- Flip the switch to ON.
Galaxy S10 accidental screen touch fix #2: Manually turn off the screen
If accidental screen touch issue persists on your Galaxy S10 after enabling Accidental Touch Protection, the other workaround that you can do is to simply turn off the screen before putting the device in your bag or purse. Just press on the Power button once to turn the screen off and you’re good to go.
Galaxy S10 accidental screen touch fix #3: Install update
In case Accidental Touch Protection feature is not working as intended, you want to make sure that the bug is fixed by updating. So far, we have no indication from Samsung that their Accidental Touch Protection feature is buggy and needs updating but it won’t hurt if you keep the system updated anyway.
Galaxy S10 accidental screen touch fix #4: Turn off Edge screen
As mentioned above, one of the common reasons why there’s accidental screen touch issue is the Edge screen. Try to turn this feature off if you’re not using it. To do that:
- Open Settings app.
- Tap Display.
- Tap Edge screen.
- Move switch for both Edge panels and Edge lighting to OFF.
Galaxy S10 accidental screen touch fix #5: Factory reset
If your Galaxy S10 can’t seem to shake away accidental screen touch issue even after doing the three suggestions above, consider returning the software to defaults. Because reasons for this issue are most likely software in nature, factory reset should fix it. Below are the two ways to factory reset your S10:
Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu
This is the easiest way to wipe your Galaxy S10. All you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.
- Create a backup of your personal data and remove your Google account.
- Open Settings app.
- Scroll to and tap General management.
- Tap Reset.
- Select Factory data reset from the given options.
- Read the information then tap Reset to continue.
- Tap Delete All to confirm action.
Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons
If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.
- If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
- Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
- Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
- Press and hold the Volume Up button and the Bixby button at the same time.
- While still holding the Volume Up and Bixby keys, press and hold the Power button.
- The Recovery screen menu will now appear. When you see this, release the buttons.
- Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
- Press the Power button to select ‘Wipe data/factory reset.’
- Use Volume Down to highlight Yes.
- Press the Power button to confirm factory reset.
If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.
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