The error 0x80a40019 on your Xbox Series X occurs when trying to connect to the Xbox Live using the console. This usually means that there is a network issue affecting the Xbox Live service. To fix this you will need to perform several troubleshooting steps on this device.
The Xbox Series X is one of the two latest next generation gaming consoles released by Microsoft late last year. This model is the more powerful of the two which is capable of playing physical copies of games on its Blu Ray drive while delivering a true 4K gaming experience at up to 120 FPS. Some of its features include a faster loading time, Dolby Atmos and Vision support, and backwards compatibility to hundreds of games.
What to do when you get the error code 0x80a40019 on your Xbox Series X
One of the problems that you might experience when trying to connect to the Xbox Live service using the console is this error code. This usually means that there is a network issue. Here’s what you need to do to fix this.
Solution 1: Check the Xbox Live server status
A common cause of this problem is an outage or maintenance conducted on the Xbox Live server. Here’s how you can check the status of the Xbox server.
Time needed: 5 minutes.
Check the Xbox server
- Open a web browser.
You can do this from your computer or from your Xbox Series X console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If an outage or maintenance is reported on the Xbox servers then this could be what’s causing the problem. You will need to wait for this to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.
Solution 2: Restart the Xbox
There’s a possibility that the problem is caused by a temporary software glitch. You can perform a power cycle on the console to refresh its operating system.
- Press the Xbox button on the controller.
- Select Profile & System.
- Select Settings.
- Select General.
- Select Power Mode & Startup.
- Select Restart now.
- Select Yes.
After the Xbox has restarted try to check if the issue still occurs.
Having the error code 0x80a40019 crashing on Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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