The error code 0x80A4000A on your Xbox Series X usually occurs when trying to manage your Xbox Live account on the console. This usually indicates that the connection was lost while trying to save your password. To fix this you will need to perform a series of troubleshooting steps.
The Xbox Series X is a next generation gaming console released by Microsoft late last year. It’s a powerful gaming device capable of delivering a true 4K gaming experience at up to 120 frames per second.
When combined with an Xbox Game Pass subscription players will have access to hundreds of games that they can easily download and play.
What to do when you get the error code 0x80A4000A on your Xbox Series X
One of the issues that you might experience when trying to manage your Xbox Live account using the console is this error code. This means that your password was not saved and can be caused by a server outage or a lost network connection. Here’s what you need to do to fix this.
Prerequisite: Make sure to restart your Xbox and the router it is connected to.
Solution 1: Check the Xbox Live server status
One of the main causes of this issue is an outage or maintenance conducted on the Xbox Live server. Here’s how you can check the status of the Xbox server.
Time needed: 5 minutes.
Check the Xbox server
- Open a web browser.
You can do this from your computer or from your Xbox Series X console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If an outage or maintenance is reported on the Xbox servers then this could be what’s causing the problem. You will need to wait for this to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.
Solution 2: Test the network connection
If your console does not have a connection to the Xbox Live server then this error code will appear. Here’s how you can check your internet connection.
Press the Xbox button on your controller.
Select Profile & System.
Select Network settings.
Select Test network connection.
If you get the message “It’s all good” then your Xbox is connected to the internet. However, if there is an issue with the connection then you will need to troubleshoot your network.
Having the error code 0x80A4000A crashing on Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.