The error 0x80070005 on Xbox Series X occurs when you try to launch a game or an app on the console. This usually means that there is a problem with the Xbox Live service. To fix this you will need to perform several troubleshooting steps.
The Xbox Series X is one of the latest next generation gaming consoles released by Microsoft late last year. It’s a powerful device that is capable of playing true 4K resolution games at up to 120 FPS. When combined with a Game Pass subscription, players will get to enjoy hundreds of gaming titles at a low monthly fee.
What to do when you get the error code 0x80070005 on your Xbox Series X
One of the issues that you might experience when opening a game or an app on this console is this error message. This could mean that there is an Xbox server service outage or a software glitch has occurred. Here’s what you can do to fix this issue.
Prerequisite: Power cycle the Xbox.
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Solution 1: Check Xbox Live service status
The first thing you should do is to check if there are any issues with the Xbox Live server . Here’s how you can do this.
Time needed: 5 minutes.
Check the server status
- Open a web browser.
You can do this from your computer or from your Xbox Series X console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If there is a reported outage then this might be what’s causing the problem. You will need to wait for the game server to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.
Solution 2: Reinstall the game or app
There’s a possibility that the problem is caused by a corrupted game or app. If this problem only occurs on a particular game or app then you should uninstall this then install it again.
Solution 3: Factory reset the Xbox
Sometimes the problem can already be caused by a corrupted system software. In order to fix this you will have to perform a factory reset.
- Press the Xbox button on your controller.
- Select Profile & system..
- Select Settings.
- Select System.
- Select Console info.
- Select Reset console.
- Select Reset and keep my games & apps.
Having error code 0x80070005 on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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