The DC Universe Online connection error on your Xbox Series X can be caused by several factors. It could be due to the Xbox Live service having an outage, an internet connection issue, or even a software glitch. To fix this you need to perform several troubleshooting steps on the console.
DC Universe Online is an action combat multiplayer online game that you can download for free on your Xbox Series X. You can create a unique character to fight alongside the various heroes or villains of DC comics. The game has fast paced action combat and an engrossing story driven adventure that will surely keep you spending a lot of time on it.
What to do when you get DC Universe Online connection errors on your Xbox console
One of the issues that you might encounter when playing DC Universe Online is when you are unable to join any multiplayer game or go online with it. Here’s what you need to do to fix this.
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- Make sure the Xbox is running on the latest software update.
- Make sure to download the latest DC Universe Online game update.
Solution 1: Check for any Xbox Live service outage
The first thing you will want to do in this case is to check the status of the Xbox Live server. If there is an outage or if maintenance is being conducted then this might be what’s causing the problem. Here’s what you need to do to check if there is a server outage.
Time needed: 5 minutes.
Check server status
- Open a web browser.
You can do this from your computer or from your Xbox console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If there are any outages reported then you will need to wait for this to be fixed. Microsoft will usually indicate the time when the issue will be resolved.
Solution 2: Restart the router
In order for you to play this game an internet connection is required. If there is an issue with your internet connection then this might be what’s causing the problem. To fix this, you could try to restart the router or modem that you are using. Unplug the router from the power outlet and wait for a minute before plugging it back in then check if the problem still occurs.
Solution 3: Perform a network test
Try checking the internet connection your Xbox is getting. This will give you an idea if the issue is caused by connection problem.
- Press the Xbox button on your Xbox controller.
- Select Profile & system.
- Select Settings menu.
- Select General.
- Select Network settings.
- Select Test network connection.
- Select Continue.
- Select Test network speed & statistics.
Compare the results you get with Microsoft’s recommended speed for online gaming.
- Minimum download speed of 3 Mbps (or 3,000 Kbps)
- Minimum upload speed of 0.5 Mbps (or 500 Kbps)
- Ping of less than 150 milliseconds
Solution 4: Power cycle the Xbox Series X
Restarting the Xbox will refresh its software and remove any corrupted temporary data that could be causing the connection error. To do this, just press the Xbox button on the console for 10 seconds or until it turns off. Unplug the power cord of the console then wait for a minute before plugging it back in. Turn on the Xbox after a few seconds then launch DC Universe Online. Check if you still get any connection errors.
Having the DC Universe Online connection error in your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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