How To Fix DC Universe Online Crashing In Xbox Series X

The DC Universe Online crashing in your Xbox Series X is an issue that can be caused by different factors. This could be due to a bug in the game, a corrupted cached file, or an outdated console software. To fix this you need to perform a series of troubleshooting steps.

DC Universe Online is a free to play massive multiplayer online action combat game that is available for your Microsoft Xbox Series X. You will be able to create a unique character which can interact with the various heroes and villains of DC comics. It has a fast paced story which allows you to side with the heroes or villains in your quest to become a legend.

What to do when DC Universe Online keeps on crashing on your Xbox

One problem that you might encounter when playing The Ascent on your Xbox Series X is when it crashes or freezes. This can happen when loading or running the game. Here’s what you need to do to fix this.


  • Make sure to update the Xbox software.
  • Make sure to update the DC Universe Online game.

Solution 1: Restart the DC Universe Online game

The first thing you will want to do when this issue occurs is to restart the game as soon as it crashes or freezes. This removes any corrupted cached data that could be causing the problem.

Time needed: 3 minutes.

Restart the game

  1. Press the Xbox button.

    You can find this on your controller.Fix DC Universe Online Crashing In Xbox Series X

  2. Highlight the title.

    This will select the game.What to do when DC Universe Online keeps on crashing on your Xbox

  3. Press Menu.

    This allows you to access the game system menu

  4. Select Quit.

    This will stop the game from running.Select quit

  5. Start DC Universe Online.

    This will start the game.Start DC Universe Online

Try to check if the issue still occurs.

Solution 2: Restart the Xbox console

One of the main reasons a game will crash is the presence of corrupted cached data . You can fix this by performing a power cycle which should refresh the Xbox system.  Press the Xbox button on the console for 10 seconds or until it turns off. Unplug the power cord then wait for a minute before plugging it back in. Turn on the Xbox after a few seconds then try running  DC Universe Online again then check if it still crashes.

Solution 3: Try to use a different profile

Sometimes the problem can be caused by an issue with the profile that you are using . You can check if this is the culprit by using a different profile.

  • Press the Xbox button on the controller.
  • Select Profile & System.
  • Select Add or switch.
  • Try using a different profile. If only one profile is available then select the Add new option to add another profile that you can use for checking.

If the problem does not occur when using this new profile then you will need to remove your original profile from the Xbox then add it again.

Solution 4: Delete the game save file

If the game save file you are trying to load is corrupted then this can cause the game to crash. In order to fix this you will need to delete this file then resync with the cloud.

  • Press the Xbox button on your controller.
  • At the Home tab open My games & apps.
  • Select See all.
  • Highlight DC Universe Online then press the menu button on the controller.
  • Select Manage game and add-ons.
  • Select Saved data.
  • Select Delete all to remove the local save data.

After performing these steps try checking if the problem still occurs.

Solution 5: Reinstall DC Universe Online

If after performing the troubleshooting steps we have provided the crashing problem still occurs then this could already be caused by a corrupted game installation. To fix this you should try to uninstall the game then reinstall it again.

Having the DC Universe Online crashing on Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.

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