There are several factors that can cause Bose Portable smart speaker to not turn ON. Most of the time, the speaker does not turn ON because the Battery was not sufficiently charged probably due to a faulty charger or USB cable, or a faulty power outlet or a faulty charging cradle if you are using one. Or perhaps the speaker is in protection mode preventing it to turn ON.
Bugs in the software can also be the culprit for Bluetooth Speaker will not turn ON issue occurs. In this latest installment of our troubleshooting series, we will talk about Portable Smart speaker from Bose and the troubleshooting methods that you can do to fix speaker will not turn ON problem.
Fix Bose Portable Smart Speaker does not Turn On
Listed below are the speaker’s specification highlights for reference:
- Dimension: 7.54″ H x 4.69″ W x 4.09″ D
- Weight: 2.34 lbs
- Input/Output: USB-C cable
- Body: Aluminum
- Bluetooth range: 30 feet or 9 meters (Bluetooth version 4.2)
- Battery: Lithium-ion
- Battery life: 12 hours playback; 24 hours standby mode
Method 1: Make sure Power Outlet is functioning
If power outlet is faulty, there’s a possibility that the speaker does not turn ON because it was not sufficiently charged. In here, you have to make sure that power wall outlet where speaker is connected to for charging is working.
Ideally, when Bluetooth speaker is connected to an outlet for charging a tone or beep is heard. However, if a tone is not heard when plugged into the outlet try using another working electronic device and plugged it into the outlet. If the electronic device is charging, this means that the power outlet is not at fault it. You may now proceed with the next method to fix this problem.
Method 2: Make sure charger and cable are functioning
If after checking that power outlet is working and the problem still exist, the next method is to check if the charger and the USB cable are working.
Also, charging time varies with the kind of charger being used. A USB charger with a higher rating of 1.6 A or 1600 mA is charge the speaker faster as compared to a lower rating USB charger of less than 1.6 A or 1600 mA. If this is the case, try changing the charger and use a higher rating.
Method 3: Try this method if you are using a charging cradle
If you are using a charging cradle to charge the Bluetooth speaker, try the following steps below to check if the charging cradle is faulty or not and to check if it is what’s causing the product to not turn on.
- Disconnect and then reconnect the speaker to the cable. To do this, you simply need to remove the speaker from the charging cradle and then place it back ON. In here, you have to make sure that the charging pins located at the bottom of the speaker must align with and make contact with the pins on the charging cradle.
- Bypass charging cable, this means you connect the power supply directly to Bose speaker.
Method 4: Disconnect Bluetooth speaker from power for a few seconds and charge it for 4 hours
Portable smart speaker has a battery protection mode feature. At times, before the speaker enters into a battery protection mode it might have been battery emptied or drained fully. To fix this, you may need to charge the speaker for about 4 hours. Important thing to remember, make sure to turn ON the Bluetooth speaker by pressing the Power button and making sure that the light is turned off. This is to avoid the product to be in standby mode for a longer period of time that can fully drain the battery.
Method 5: Reset Portable Smart Speaker
If not turning ON problem with Portable smart speaker, you may need to reset the product. still occurs. Resetting refreshes the speaker and brings it back to its default factory state.
Reset process is complete when a solid light on the right light appears. After performing this method, check if not turning ON problem on Portable smart speaker still occurs.
Estimate Cost : 0
Time Needed : 1 minutes
Resetting a portable smart speaker is easy and safe to do.
Press and hold Volume up Button and Bluetooth Button for about 10 seconds.
Wait for the white light to appear.
Release the power and Bluetooth buttons after speaker successfully reboots.
It will actually just take a few seconds before your speaker becomes ready.
- portable speaker
- smart speaker
Method 6: Bring speaker for service
If none of the methods mentioned above did not fix not turning ON problem, you may need to bring the speaker in for service repair. An authorized Bose technician will diagnosed the cause and will do the repair. You can check with the local directory or call customer service for the nearest and available authorized Bose repair center.