How To Fix Bose Connect App Does Not Detect Soundlink Color II

An application that you can download for free on your iOS and Android devices is the Bose Connect App. The application allows you to control Bose Soundlink Color II speaker. Using the application, you can adjust the volume level of the speaker, updating the speaker can also be done using the Bose connect and can also check battery level of the speaker as well. Although connecting the application to the speaker is quite simple, there are instances wherein certain issues can occurs such as the application cannot detect the speaker. In here, we will talk a little about Bose Soundlink Color II speaker and the troubleshooting methods that you can do to fix the issue of Bose connect app not being able to detect the speaker.

Fix Bose Connect App cannot Detect Soundlink Color II

There are several factors that can cause Bose Connect not being able to detect Bose speaker ranging from Bluetooth permission not enabled, memory list of previously paired Bluetooth devices already full to a more complex factor such Bose app needs a reboot and an update.

Before we proceed with the troubleshooting methods below, let us first give you a quick details of the Soundlink Color II speaker specifications:

  • Dimensions: 5.25″ H x 5″ W x 2.25″ D
  • Weight: 1.2 lbs
  • Input: 3.5mm auxiliary input
  • Output: Micro-B USB port
  • Wireless range: 30 feet or 9 meters
  • Battery life: 8 hours (Lithium-ion)
  • Water Resistant: YES
  • Colors available: Yellow Citron, Aquatic Blue, Soft Black, & Polar White

Listed below are the troubleshooting methods that you can do to fix the issue:

Method 1: Make sure Bluetooth Permissions is enabled

When installing for the very first time Bose Connect on iOS device, you will receive a prompt message relating to Bluetooth permissions.

There are two ways to enable Bluetooth permissions:

First:

  1. Select “OK” at the prompt message that appears asking if to enable Bluetooth permissions

    Bose Connect App Does Not Detect Soundlink Color II

Second:

  1. Click Settings from the home screen of mobile device
  2. Locate and Click Bose Connect
  3. Toggle the slider to enable Bluetooth option under “Allow Bose connect to access”

After enabling Bluetooth permissions, try connecting Bose connect to Bose speaker again and then check if the issue still occurs.

Method 2: Enable Location Permissions for Bose App

Location Permissions allows the Bose Connect to detect and therefore able to connect and control Bose speaker. Make sure Location Permission is enabled to be able to do so.

For Android:

  1. Click Settings from Home screen
  2. Scroll down and locate Location tab and then click on it
  3. Click App permissions
  4. Scroll down to check if Location Permission is already enabled. If Location permission is not enabled, scroll down from the denied section and click Bose Connect
  5. Tap the option “Allow only while using the app”
  6. Relaunch Bose connect again and try to connect to Bose product

For iOS :

  1. Click Settings from the home screen
  2. Click Privacy
  3. Click Location Services.
  4. Locate Bose Connect and check if location permission is enabled.
  5. Relaunch Bose connect again and try to connect to speaker

Method 3: Reboot Bose Connect

If Bose connect is experiencing difficulty detecting Bose Product another way to fix this is to reboot and restart the application. Restarting the application refreshes the app’s system and can delete corrupt temporary data that may be the culprit for this issue to occur.

To do this, try the following steps below according to the device you are using:

For iOS:

  1. View Running applications on the background. Depending on the iOS model, you can either double tap on the Home button or swiping up from the bottom of the screen.
  2. Swipe from left to right to find Bose Connect running in the background
  3. Swipe up Bose Connect program to close and exit the application
  4. Relaunch Bose connect again and try to connect to Bose Soundlink speaker

For Android:

  1. Click Settings from the Home screen
  2. Click Apps
  3. Scroll down and locate Bose Connect from the lists of app then click on it.
  4. Click Force Stop option to stop the application from running in the background.
  5. Relaunch Bose connect app again and try to connect to Bluetooth speaker

Method 4:  Restart Bluetooth device running Bose app

Electronics needs to be restarted once in a while. Same as with an application, restarting a Bluetooth enabled device refreshes the device system and removes corrupt temporary data that may be causing the problem.

Restarting the device involves a simple step, all you need to do is to turn the Bluetooth device OFF and then turn the device ON again after a few seconds.

After restarting device, relaunch Bose connect again then try to connect to Bose Soundlink speaker and then check if the issue still occurs.

Method 5: Remove Bose Product from pairing list

This method allows you to reconnect with the Bose Bluetooth speaker from a fresh start. There are others users claiming that this method actually helps fix connection problem between the application and the speaker.

To do this using the Bluetooth device:

  1. Go to the settings of Android or iOS device.
  2. Click Bluetooth settings
  3. Locate Bose Soundlink Color II name
  4. Click on settings, an icon that looks like a gear.
  5. Choose from either of the option that is available: Unpair, Forget or Delete.
  6. After Bose product is removed, relaunch Bose app and try to detect Bose Product again and check if the issue still occurs.

Method 6: Uninstall and reinstall Bose connect App

If none of the methods mentioned above did not fix connection problem between Bose connect and Bose Bluetooth Product, you may need to uninstall and then reinstall Bose connect appl. Uninstalling an application deletes its cache, settings and data that may be corrupt. Reinstalling the application installs a new newest and updated version as well

Method 7: Reset Bose Soundlink Color II

A reset is needed on the Bluetooth speaker if the connection issue is still not resolved with Bose connect . Resetting bring the speaker to its default factory state thereby fixing minor issues perhaps is the cause of the problem

To do this:

  1. Press and hold Power button for about 10 seconds. Wait for the blinking blue light to appear.
  2. A voice prompt will then ask you to select a language. You may now release pressing the power button button

I hope this article helped you fix Bose Connect Cannot Detect Bose Soundlink Color II issue. You may visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

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