The Apex Legends connection issues on your Xbox Series X can be caused by several factors. It could be due to Xbox Live service issues, an internet connection error, or even a software glitch. To fix this you need to perform several troubleshooting steps on the console.
Apex Legends is a free to download battle royale game that’s available for the Xbox Series X. It’s developed by Respawn Entertainment and published by Electronic Arts and was first released last 2019. Players can choose from two gameplay modes, Battle Royale or Arena. It’s one of the most popular titles available right now with approximately 100 million players enjoying the game.
What to do when you get the Apex Legends connection error on your Xbox console
One of the issues that you might encounter when playing Apex Legends is when you can’t get on an online match. When this occurs you won’t be able to play the game at all Here’s what you need to do to fix this.
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- Make sure the Xbox is running on the latest software update.
- Make sure to download the latest game update.
Solution 1: Check Xbox Live service outage
Since this is a multiplayer game, your Xbox Series X will have to connect to the Xbox Live service. If there are any issues on the server then this might be what’s causing the problem. Here’s what you need to do to check if there is a server outage.
Time needed: 3 minutes.
Check the server
- Open a web browser.
You can do this from your computer or from your Xbox console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If there are any outages reported then you will need to wait for this to fixed. Microsoft will usually indicate the time when the issue will be resolved.
Solution 2: Restart the router
Your Xbox will need to connect to the internet in order for you to enjoy multiplayer games. In order to go online, the Xbox will need to connect to our router. There are instances when the internet connection is what’s causing this problem and in order to fix this you could try to restart the router or modem that you are using. Unplug the router from the power outlet and wait for a minute before plugging it back in then check if the problem still occurs.
Solution 3: Perform a network test
You should check if the Xbox is getting a good internet connection so that it can connect without any issues to the Apex Legends server .
- Press the Xbox button on your Xbox controller.
- Select Profile & system.
- Select Settings menu.
- Select General.
- Select Network settings.
- Select Test network connection.
- Select Continue.
- Select Test network speed & statistics.
Compare the results you get with Microsoft’s recommended speed for online gaming.
- Minimum download speed of 3 Mbps (or 3,000 Kbps)
- Minimum upload speed of 0.5 Mbps (or 500 Kbps)
- Ping of less than 150 milliseconds
Solution 4: Power cycle the Xbox Series X
Performing a power cycle on the Xbox will refresh it and remove any corrupted temporary data that could be causing the server communication error. To do this, just press the Xbox button on the console for 10 seconds or until it turns off. Turn on the Xbox after a few seconds then try to launch Apex Legends again. Check if you still get any connection errors.
Having the Apex Legends connection error in your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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