How To Add And Switch Between Netflix Profiles Tutorial

Managing multiple profiles on Netflix is essential for households where several people share the same account. Here’s a comprehensive guide on how to add and switch between Netflix profiles across various devices, including TVs, smartphones, and computers.

How to Add a Netflix Profile

Adding a new profile on Netflix is straightforward and can be done from various devices.

On TV

To add a profile on your TV, follow these steps:

  1. From the Profiles Screen:

    • Open the Netflix app on your smart TV or streaming device.
    • If you see the “Choose a profile” screen, select the “+” (Add profile) button.
    • Name the profile and select the “Next” button.
    • You can change the profile picture by selecting the “Icon” option.
    • If the profile is for a child, tick the box next to “For Children.”
    • Select “Done” to create the new profile.
  2. From Within Your Own Profile:

    • Open the Netflix app on your TV.
    • If you have already selected your profile, open the left sidebar by pressing the left navigation button on the remote.
    • Select your profile in the sidebar to reach the “Choose a profile” screen.
    • Select the “+” (Add profile) button at the bottom and follow the same steps as above.

On iPhone and Android

To add a profile on your mobile device:

  1. From the Home Screen:

    • Open the Netflix app.
    • If you see the “Who’s watching” screen, tap on the “Add profile” button.
    • Name the profile and select the “Child” option if applicable. Tap “Continue”.
  2. From Within a Profile:

    • Open the Netflix app and tap on your profile picture icon in the top right corner.
    • Select “Manage profiles” from the menu.
    • Tap on the “Add profile” button and follow the same steps as above.

On PC

To add a profile on your computer:

  1. From the Home Screen:

    • Open Netflix in a browser or the app.
    • If you see the “Who’s watching” screen, click on the “Add profile” button.
    • Name the profile and check the “Child” option if applicable. Click “Continue”.
  2. From Within a Profile:

    • Open the Netflix home page from your profile.
    • Click on your profile picture icon at the top right and select “Manage profiles.”
    • Click on the “Add profile” button and follow the same steps as above.

How to Switch Between Netflix Profiles

Switching between profiles is equally simple across different devices.

On TV

To switch profiles on your TV:

  1. If You See the Profile Screen:

    • Open the Netflix app and select the profile you want to use from the “Choose a profile” screen.
  2. If You Have Already Selected a Profile:

    • Press the left navigation button on the remote to open the left sidebar.
    • Select your current profile to go to the screen where you can switch profiles.
    • Select the profile you want to switch to.

On iPhone and Android

To switch profiles on your mobile device:

  1. If You See the Profile Screen:

    • Open the Netflix app and select the profile you want to use from the “Who’s watching” screen.
  2. If You Have Already Selected a Profile:

    • Tap on the profile picture icon in the top right corner of the home screen.
    • Select the profile you want to switch to.

On PC

To switch profiles on your computer:

  1. If You See the Profile Screen:

    • Open Netflix and select the profile you want to use from the “Who’s watching” screen.
  2. If You Have Already Selected a Profile:

    • Click on your profile picture icon at the top right corner of the home page.
    • Select the profile you want to switch to.

Changing the Default Profile

One common issue users face is changing the default profile. Unfortunately, Netflix does not currently allow users to change the default profile directly. Here are some insights and potential workarounds:

  • Current Limitation: As of the latest updates, it is not possible to change which profile is designated as the default/main profile. This has been confirmed by multiple users and Netflix support.

  • Workaround: One suggested workaround, though not recommended, is to cancel your subscription just before renewal, open the profile you want as default, and then renew your subscription. However, this method has not been consistently successful and is not officially supported by Netflix.

Troubleshooting Profile Issues

If you encounter issues while switching profiles, here are some troubleshooting steps:

  • Sign Out and Sign In: If you see an error message like “We’re unable to switch profile. Please try again later. (-1014),” try signing out of your Netflix account and signing back in. This often resolves issues related to cached data on your device.

By following these steps, you can easily manage and switch between multiple profiles on Netflix, ensuring each user has their own personalized viewing experience.

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