The Multimedia Messaging Service (MMS) issue is rampant and there are a number of factors to consider why this problem occurs without apparent reason. But the good thing is, wireless service problems are not serious and you can fix it on your own by doing simple but effective solutions.
Estimate Cost : 0
Time Needed : 7 minutes
But since we are not sure what causes the issue, what you need to do is to rule-out each and every possibility until we can determine the real problem and fix it. So, if you have a similar issue with your phone, continue reading for this post might help you.
- First solution: Make sure mobile data is enabled
To make sure that your device can send or receive an MMS it is important that you should enable your mobile data. Because if not, then obviously that may be the reason your Samsung Galaxy A73 is unable to send an MMS.
Here's how you do it:
1. Swipe down from the top of the screen with two fingers.
2.Look for the mobile data icon, and if it’s not enabled yet, tap on it.
After you enable the mobile data, try sending an MMS and see if it will go through. If not, proceed to the next step.
- Second solution: Force restart your phone
One of the factors that a device is unable to send an MMS is due to a system glitch. So, to rule-out this possibility, we suggest you do a forced restart. This will refresh the memory of your phone and reload all services. If this problem is due to a system glitch, then this method will fix it.
Here's how you do a force restart on your phone:
1.Press and hold the Volume Down button and don’t release it yet.
2.While holding down the volume button, press and hold the Power key as well.
3.Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.
However, after the restart and your device is still unable to send an MMS, move to the next method.
- Third solution: Reset the network services
Due to incorrect or outdated network configuration you've done on your phone network issues may sometimes occur. It's possible that some settings stopped working and caused the network services to function poorly. So, to eliminate the suspicion, we suggest you do a network reset. Here's how:
1. Swipe down from the top of the screen to pull the notification panel down.
2. Tap the Settings icon on the upper-right corner.
3. Scroll to and tap General management.
4. Touch Reset.
5. Tap Reset settings.
6. Tap the Reset settings button.
7. If prompted, enter your PIN, Password or Pattern.
8. Finally, tap Reset.
After you do the method, try to send again an MMS and see if the problem is fixed. If the problem continues, proceed to the next step.
- Fourth solution: Call your Service provider
If all procedures you performed failed to resolve the problem, the last thing that you should do is to call your service provider. The representative will tell you if it is an account related or a network issue.
If this is an account issue or due to your unsettled bills, the representative will tell you what to do so that you can use their service again.
On the other hand, if this is caused by a network problem or a system maintenance is ongoing, then the representative will tell you. They will give you advice on what to do and how long you have to wait before the issue is fixed.
- Messaging app
- Galaxy A73
We hope this post can help you one way or the other.
Have a great day!