Fixing JBL Link 500 Not Turning On Problem

The JBL Link 500 not turning on issue can be caused by several factors. This could be due to a software glitch, a defective power cord , or even a faulty circuit. To fix this you will need to perform a series of troubleshooting steps on the device.

The JBL Link 500 is a Bluetooth speaker that has a built-in Google Assistant feature and is best used indoors. You can ask it questions and it will be there ready to help you. Some of its features include a built-in Chromecast, 24 bit 96 kHz high quality sound, and Wi-Fi connection support just to name a few.

Technical specifications of the JBL Link 500:

  • Transducer: 2 x 89mm woofer, 2 x 20mm tweeter
  • Output power: 4 x 15W
  • Frequency response: 55Hz–22kHz (-6dB)
  • Signal-to-noise ratio: >80dB
  • Power supply: Internal 100-240V – 50/60Hz
  • Wireless network: 802.11b/g/n/ac (2.4GHz/5GHz)
  • Bluetooth version: 4.2
  • Supported audio formats: HE-AAC, LC-AAC,
  • MP3, Vorbis, WAV (LPCM), FLAC, Opus
  • Dimensions (W x H x D): 370mm x 200mm x 157mm
  • Weight: 3.5kg

What to do when your JBL Link 500 will not turn on

One issue that you might encounter with your Link 500 Bluetooth speaker is when you can’t seem to turn it on. This can be an annoying issue especially if you need to use it. Here are the troubleshooting steps you need to do to fix the problem.

Method 1: Perform a factory reset on JBL Link 500

The first troubleshooting step you should try is a factory reset or hard reset. This is a procedure that deletes the data stored on this Bluetooth speaker and brings it back to its default settings. This is a useful troubleshooting step to do when you are experiencing issues with the speaker.

Time needed: 2 minutes.

Reset the speaker

  1. Press and hold the Mute button.

    Do this for around 10-15 seconds.JBL Link 500 Not Turning On Problem

Try checking if the speaker turns on.

Method 2: Connect the power cable to fix not turning on issue

Sometimes the problem is simply caused by the power cable not connected properly to the speaker.

  • Insert the AC power cable into the power port of the speaker.
  • Connect the other end of the power cable to a power outlet.

Try turning on the speaker. If it still does not turn on try using a different AC power cord.

Method 3: Faulty circuit board

There’s a possibility that the internal circuit or the power port of the speaker is damaged. If this is what’s causing the problem then you will need to have this fixed at a service center.

Having the JBL Link 500 not turning on issue can be a frustrating experience. Hopefully, this solution will help you fix the problem.

Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

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