Fixing JBL Link 300 Bluetooth Not Working Problem

The JBL Link 300 Bluetooth not working issue prevents you from pairing the speaker to your smartphone. There are several factors that can cause this such as a software glitch, device not paired, or device not within range. You need to do several troubleshooting steps to fix this.

The JBL Link 300 is a voice activated Bluetooth speaker that comes with a Google Assistant feature. You will be able to ask it questions even from across the room thanks to its hands free voice recognition feature. Some of its features include a built-in Chromecast, 24 bit/ 96 kHz sound quality, as well as Bluetooth and Wi-Fi support just to name a few.

Technical specifications of JBL Link 300:

  • Transducer: 1 x 89mm woofer, 1 x 20mm tweeter
  • Output power: 2 x 25W
  • Frequency response: 55Hz–22kHz (-6dB)
  • Signal-to-noise ratio: >80dB
  • Power supply: 19VDC, 3.0A
  • Wireless network: 802.11b/g/n/ac (2.4GHz/5GHz)
  • Bluetooth version: 4.2
  • Supported audio formats: HE-AAC, LC-AAC, MP3, Vorbis, WAV (LPCM), FLAC, Opus
  • Dimensions (W x H x D): 236mm x 134mm x 154mm
  • Weight: 1.7kg

What to do when your JBL Link 300 cannot connect to a Bluetooth device

One issue that you might encounter with your Link 300 Bluetooth speaker is when it will not pair to your smartphone. This can be an annoying problem especially if you want to play your favorite music on the speaker. Here are the troubleshooting steps you need to do to fix this.

Method 1: Perform a factory reset on JBL Link 300

The first troubleshooting step you should consider doing is a factory reset or hard reset. This is a procedure that deletes the data stored on this Bluetooth speaker and brings it back to its default settings. This is a useful troubleshooting step to do when you are experiencing problems with the device such as when you can’t make a Bluetooth connection.

Time needed: 2 minutes.

Reset the speaker

  1. Press and hold the Mute button.

    Do this for around 10-15 seconds.JBL Link 300 Bluetooth Not Working Problem

After performing this step try to check if your phone can pair with the speaker.

Method 2: Pair the Bluetooth device to fix Bluetooth not working issue

Your phone won’t be able to pair with this speaker if it is currently paired to another device. What you need to do to fix this is to prepare the speaker for pairing again.

  • Turn on the Link 300.
  • Press and hold down the Bluetooth button for 3 seconds
  • When the light begins flashing the Bluetooth speaker is ready to pair and connect. 

Delete the speaker connection name on your phone then do a Bluetooth scan so that the speaker name will appear on it. Try connecting to the speaker.

Method 3: Device is not in range

For best results, the speaker and Bluetooth device it is connecting to should not be more than 100 feet away from each other . This distance will decrease if there are a lot of obstructions or signal interferences such as walls between both devices. Try placing the speaker and the device it is connecting to side by side then check if the problem still occurs.

Having the JBL Link 300 Bluetooth not working issue can be a frustrating experience. Hopefully, this solution will help you fix the problem.

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