Fixing JBL Link 20 Not Turning On Problem

The JBL Link 20 not turning on issue can be caused by several factors. The battery might not be charged, there might be a software glitch, or this might be caused by a faulty circuit. To fix this you will need to perform a series of troubleshooting steps on the device.

The JBL Link 20 is a popular voice activated Bluetooth speaker that can be used indoors and outdoors. It comes with a built-in Google Assistant that allows you to ask questions to it from across the room. Some of its features include a built-in Chromecast, high quality 24 bit/ 96 kHz audio, as well as Bluetooth and Wi-Fi support just to name a few.

Technical specifications of JBL Link 20:

  • Output power: 2 x 10W
  • Frequency response: 65Hz–20kHz
  • Signal-to-noise ratio: >80dB
  • Battery type: Lithium-ion Polymer (3.7V, 6000mAh)
  • Battery charge time: 4.5 hours @5V 2.3A
  • Music play time: up to 10 hours (varies by volume level and content)
  • Wireless network: 802.11b/g/n/ac (2.4/5GHz)
  • Bluetooth version: 4.2
  • Supported audio formats: HE-AAC, LC-AAC, MP3, Vorbis, WAV (LPCM), FLAC, Opus
  • Dimensions (Dia x H): 93mm x 210mm
  • Weight: 950g

What to do when your JBL Link 20 doesn’t turn on

One issue that you might encounter with your Link 20 Bluetooth speaker is when you can’t seem to turn it on. This can be an annoying issue especially if you need to use it. Here are the troubleshooting steps you need to do to fix the problem.

Method 1: Perform a factory reset on JBL Link 20

The first troubleshooting step you should try is a factory reset or hard reset. This is a procedure that will remove the data stored on the Bluetooth speaker and bring it back to its default settings. This is a useful troubleshooting step to do when you are experiencing problems with the device.

Time needed: 2 minutes.

Reset the speaker

  1. Remove the charging cord from the speaker.

    This will ensure that the device will not be charging.JBL Link 20 Not Turning On Problem

  2. Press and hold the Power and Mute buttons.

    Do this for around 10-15 seconds until the speaker restarts.What to do when your JBL Link 20 doesn't turn on

The speaker should be in pairing mode right now.

Method 2: Charge the speaker to fix not turning on issue

Sometimes the problem is simply caused by the battery running out of charge . If this is the culprit then all you need to do to fix this is to charge the speaker.

  • Insert the micro USB charging cord  into the charging port of the speaker.
  • Insert the other end of the  charging cord to a USB wall charger with an output of at least 2.4A.
  • Connect the wall charger to a power outlet.

Leave the speaker charging for at least 4.5 hours then check if you can turn it on.

Method 3: Faulty battery

There’s a possibility that the problem is caused by a damaged battery. The main causes why a battery will fail is if it is constantly being overcharged or when it is always being exposed to heat. These factors will rapidly degrade the battery performance. Replacing the battery will fix this however it is recommended that you have this done at a service center.

Method 4: Faulty circuit board

Despite having an IPX7 splash proof rating there’s still a chance for water to get inside this speaker especially if the rubber cover protecting the charging port is left open. When this happens its components will get water damaged. If this is what’s causing the problem then need to have this fixed at a service center.

Having the JBL Link 20 not turning on issue can be a frustrating experience. Hopefully, this solution will help you fix the problem.

Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

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