Fix “The Remote Device Won’t Accept The Connection” On Windows 10

There have been reports from Windows 10 users getting error “The remote device or resource won’t accept the connection. Contact network administrator” The error is a common errors relating to the network connectivity when users access the browser , not just to a specific browser can occur in any browsers as well. The error is usually found after running network troubleshooting because you are unable use the connection to access a website on a browser. In this post, we are going to tackle the cause of this particular error and the recommended troubleshooting solutions that you can try to fix “the remote device won’t accept the connection” error on Windows 10.

Fix The Remote Device Won’t Accept The Connection On Windows 10

There are possible reasons why you are unable to access the internet on any browser such as an incorrect network configurations to an enabled proxy settings. If you are trying to connect to the internet and is unable to do so but instead gets error the remote device won’t accept the connection, try the following recommended solutions below to fix it.

Solution 1: Disable Proxy Settings

There’s a possibility that if Proxy server are used to connect to the internet, it is what’s causing the error “The remote device or resource won’t accept the connection” to appear when you try to connect to the internet. Therefore, try to disable proxy settings to confirm if the proxy server is the culprit for the error message to occur.

To do this:

  1. Press Windows key + R on your keyboard to open RUN dialog box.

    The Remote Device Won't Accept The Connection

  2. At RUN dialog box, type inetcpl.cpl and press Enter or click OK to open Internet Properties window.

    The Remote Device Won't Accept The Connection

  3. At Properties window, click Connections tab

    The Remote Device Won't Accept The Connection

  4. Under Local Area Network (LAN) settings, click LAN settings tab to open Lan Settings window.

    The Remote Device Won't Accept The Connection

  5. Make sure the option “Automatically detect settings” is checked.

    The Remote Device Won't Accept The Connection

  6. Make sure option “Use a proxy server for your LAN” is unchecked.

    The Remote Device Won't Accept The Connection

  7. Click OK to apply changes made and Exit LAN settings.

    The Remote Device Won't Accept The Connection

  8. Click OK to exit Internet Properties window.

    The Remote Device Won't Accept The Connection

Once Proxy server is disabled, check if the error message “The remote device or resource won’t accept the connection” on Windows 10 still occurs.

Solution 2: Temporarily Disable Antivirus Program

There are times when antivirus software or third party antivirus programs can cause conflict with the network connection wherein you are unable to access the internet but get the error message the remote device won’t accept the connection instead. To fix this, try to disable antivirus programs temporarily to rule out whether or not it is the cause of the error to occur. If after performing the solution and the antivirus software is not the culprit, you may need to enable antivirus again to keep your computer protected.

For Windows Defender:

  1. Click on the Start or Windows logo key located at the lower left
  2. Click Settings an icon that looks like a gear to open Windows Settings section.
  3. At Windows settings section, click Update and Security.
  4. Click Windows security at the left pane.
  5. Click Virus and Threat protection from the protection areas section. A new window opens.
  6. At the new window, click Manage settings from Virus and Threat Protection settings.
  7. Toggle OFF Real-time protection.
  8. Restart your computer.

For AVG:

  1. Double-click on AVG icon located at on system tray
  2. Click Temporarily disable AVG protection.
  3. Select how long you want AVG to be turned off and whether you want AVG to disable its Firewall too. Click on OK to disable the antivirus program.

For McAfee:

  1. Double-click on McAfee icon located at on system tray.
  2. Click Exit.
  3. A dialog box warning you that McAfee protection will be turned off, click Yes to disable the antivirus program.

For Avast:

  1. Double-click on Avast icon located at computer system tray.
  2. Click Avast shields control.
  3. Locate the options to disable the program – the options are to disable it for 10 minutes, an hour, until the computer is restarted or permanently (until you yourself turn it back on). Select whatever option suits you best and use it to disable the program.

Check if the error message “The remote device or resource won’t accept the connection” on Windows 10 still occurs.

Solution 3: Temporarily Disable Windows Firewall

Aside from temporarily disabling antivirus program, you may also need to temporarily disable Windows Defender Firewall to try to fix the error.

To do this:

  1. Press Windows key + R on your keyboard to open RUN dialog box.
  2. At RUN dialog box, type Control and press Enter or click OK. This will open Control panel section.
  3. Make sure View by located at the upper right is set to Large icons.
  4. Click Windows Defender Firewall
  5. At left pane, click Turn Windows Defender Firewall on or off
  6. Make sure to check Turn Off Window Defender Firewall option for both Public and Private Network settings to turn it off.
  7. Click Ok to apply changes made.

Check if the error message “The remote device or resource won’t accept the connection” on Windows 10 still occurs.

Solution 4: Use Command Prompt

If you are still unable to access the internet and still getting error , try to use the command prompt and then check if the error will be fixed.

To do this:

  1. Type Command Prompt at the search bar located at the lower left.
  2. Right click on Command Prompt result and click RUN as Administrator from the drop down menu for Administrative access.
  3. At Command Prompt window, type the command GPUPDATE /FORCE and press Enter.
  4. Exit Command prompt window.
  5. Restart computer.

Once computer completely reboots, check if the error message “The remote device or resource won’t accept the connection” on Windows 10 still occurs.

Solution 5: Reset Network Settings

Since the error is a network related issue, you can try to reset the network settings. This action refreshes the network and many users have claimed that the error message has been fixed.

To do this:

  1. At the search bar located the lower left, type ‘Command Prompt”
  2. Right click on command prompt result and click Run as Administrator from the drop down menu.
  3. At Command prompt window, type the following commands and press Enter after each command.
  4. Type ipconfig/release and press Enter .
  5. Type ipconfig/all and press Enter.
  6. Type ipconfig/flushdns and press the Enter key.
  7. Type ipconfig/renew and press the Enter key.
  8. Type netsh int ip set dns and press the Enter key.
  9. Type netsh winsock reset and press the Enter key.
  10. Type ipconfig/renew and press the Enter key.
  11. Restart computer.

Once computer completely reboots, check if the error message “The remote device or resource won’t accept the connection” on Windows 10 still occurs.

After following the solutions mentioned, you will successfully fix “the remote device won’t accept the connection” error on Windows 10. For more troubleshooting videos, feel free to visit our TheDroidGuy Youtube Channel.

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