The screen flickering issue in your Samsung Galaxy S10e could be just a minor problem with the firmware or it could also be a serious issue with the hardware depending on how the problem started. If the display started flickering without apparent reason, then it could be pretty minor but if it occurred after the phone was dropped on a hard surface or got submerged in water for a long time, then it could be physical.
We have encountered similar issues in the past and majority of those aren’t really that serious and were fixed by some troubleshooting procedures. But there are also those who had to bring their phones to the tech to have them fixed. In this post, I will walk you through in troubleshooting this problem and rule out every possibility. Doing these procedures may save you from making a trip back to the store or going to a tech. So, continue reading as this post may help you fix the screen flickering issue with your Galaxy S10e.
But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our Android issues questionnaire.
Troubleshooting Galaxy S10e with screen flickering issue
Since your phone is still new, you just need to do some basic troubleshooting procedures to determine if it’s a firmware issue or a hardware problem. If it’s the latter, then you can always bring the device back to the store and have it fixed or replaced. But if it’s just a firmware problem, then you can get rid of it easily. Here are the things you have to do…
First solution: Perform the Forced Reset procedure
You must begin your troubleshooting with the forced reboot as it’s very effective in fixing firmware issues that are minor. There are times when the screen flickering issue is actually just due to a glitch and if that’s the case with your phone, this procedure will fix it. To do this, press and hold the volume down button and the power key at the same time for 10 seconds or more.
After doing this, your device will restart like it normally does but its memory has been refreshed with all its apps and services reloaded. If this fixes the problem, then the screen flickering issue was a very minor concern. However, if the flickering continues even after doing this, then move on to the next procedure.
Second solution: Run your phone in safe mode and observe
It is a necessary thing to do to find out if the problem is caused by some third-party applications. If it is, then the screen flickering would not occur while the phone is in this mode and if that’s the case, then the problem would be pretty easy to fix. All you have to do is find out which of your apps is the culprit. Now, here are the steps on how to run your Galaxy S10e in Safe Mode:
- Turn the device off.
- Press and hold the Power key past the model name screen appearing on the screen.
- When SAMSUNG appears on the screen, release the Power key.
- Immediately after releasing the Power key, press and hold the Volume down key.
- Continue to hold the Volume down key until the device finishes restarting.
- When Safe mode appears in the bottom left corner of the screen, release the Volume down key.
If the screen flickering issue doesn’t occur in this mode, the next thing to do is to find out which of your apps is causing the problem. If you already have an app in mind that you suspect to be causing the problem, then follow these steps to uninstall it:
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Apps.
- Tap the suspicious app.
- Tap UNINSTALL > OK.
On the other hand, if the screen flickering issue continues even in safe mode or if uninstalling suspicious apps didn’t fix the problem, then continue to the next solution.
Third solution: Factory reset your Galaxy S10e
After doing the procedures above and the screen flickering issue continues, then you have no other choice but to reset your phone. This will rule out the possibility that it’s a serious firmware issue. However, before the reset, make sure to backup your files and data as they will be deleted. We also recommend that you remove your Google account from your phone so that you won’t be locked out of your device after the reset. If everything is set and ready, follow these steps to do the reset:
- Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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