More often than not when a phone like the Samsung Galaxy A8 Plus 2018 turns off and would no longer turn back on, we would think it’s an issue with the hardware since power issues are often tied to problems in the hardware. That’s not the case most of the time especially if the phone has really impressive technical specs. Another thing you have to consider is if the problem started without any obvious reason at all. For instance, if the phone didn’t suffer from either physical or liquid damage, it’s more likely an issue with the firmware.
In this post, I will share with you the solution to this problem. It has been so common with Galaxy S7 and S8. We’ve actually address similar issues several times in the past. The point is, we know a thing or two that could help fix this problem so if you’re one of the owners of the Samsung Galaxy A8 Plus 2018 and are currently bugged by a similar issue, continue reading as this article may help you one way or another.
For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill up our Android issues questionnaire and hit submit to contact us.
How to fix Galaxy A8 Plus 2018 that won’t turn on
Based on our experience with this kind of problem, there’s always a chance that this is just due to a system crash wherein the firmware no longer responds, thus, leaving your phone to be unresponsive even to the Power key or any other buttons. When the system crashes, the phone may not also respond to its charger so it leaves the impressive that the phone actually died completely. Complicated as it may seems, this issue can be fixed by a simple procedure that’s very easy to do…
- Press and hold the Volume Down and Power keys at the same time for 10 seconds or more.
This method will simulate battery disconnect and force your phone to reboot but there’s more to its than just the usual restart. It actually refreshes your phone’s memory as well as close all apps and services running in the background. It’s easy and safe to do but very effective in addressing system crashes and other minor firmware issues. If the problem continues and your Galaxy A8 Plus 2018 is still not turning on, try this…
- Press and hold the Volume Down button and don’t release it.
- Press and hold the Power key while holding down the Volume Down button.
- Keep both keys held down for 10 seconds or more.
It basically has the same effect as the one above only that we’re making sure that the combination is done properly. If it still won’t respond to this, then there’s another thing you can do about it…
- Plug the charger to the wall outlet.
- Connect the phone to its charger using the original cable.
- Regardless whether the phone shows it’s charging or not, leave it connected to the charger for at least ten minutes.
- Now, press and hold the Volume Down and Power keys at the same time for 10 seconds or more.
If your phone is still not responding after this, then bring it back to the store or shop so that a technician can take care of it for you. But before you actually do that, try booting it up in Recovery Mode. If successful, proceed with the master reset:
- Press and hold the Volume Up key and the Home key, then press and hold the Power key.
- When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight “wipe data / factory reset”.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, “Reboot system now” is highlighted.
- Press the Power key to restart the device.
If there’s still a problem after a reset or if your phone refuses to boot up in recovery mode, then bring it to the tech.
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