How To Fix A Frozen Or Unresponsive Nintendo Switch

Some gamers may experience glitches from time to time. If your Nintendo Switch console has become unresponsive or frozen, it may be due to a minor app bug or a software glitch. At other times, hardware malfunction may be to blame, like when a battery is damaged, or there’s an unknown motherboard issue.

In majority of these cases, the cause of the problem is minor and easily fixable. If your Switch has become unresponsive for no apparent reason, there’s no need to panic as it’s just likely a minor issue. 

There are three possible solutions that you can try if your Nintendo Switch keeps freezing. The first one is to ensure that you charge the device and it has more than 50% battery level. This is to ensure that the device has more than enough battery power before you restart it. Sometimes, a malfunctioning battery may fail to jumpstart the system when it reaches a certain low level.

The next solution that you can try is to reboot the Switch console to refresh its system. This is usually effective in fixing power-related bugs that may have developed after leaving the device running for an extended period.


Finally, you can try a hard reset, also known as factory reset. This will erase the data from the console and more importantly, restore the software settings to defaults. If the cause of the problem is software-related, a quick factory reset should help.

Troubleshooting a frozen or unresponsive Nintendo Switch

Time Needed : 10 minutes

If your Switch has encountered glitches all of a sudden, you can try these solutions to fix it:

  1. Check battery level.

    Charge your console for about 30 minutes to ensure that there’s enough battery power. You can also try to check for the problem while the console is plugged in to the charger. Make sure that you use a good working or official Nintendo charger. 

  2. Try doing a forced reboot.

    Your console may have encountered an error that it can’t be resolved on its own. This usually results to the system being unresponsive. Perform a forced reset while the console is connected to the charger to fix it. Press and hold the Power button for up to 15 seconds to reset the device. After pressing the Power button for 15 seconds, release it and wait for a few moments, before finally turning on the device normally again.

  3. Restore software settings to defaults (Factory reset).

    This is a more drastic solution but you should consider doing a factory reset if the console is still unresponsive.

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