The Fortnite connection error on your Xbox Series X can be caused by several factors. There’s a possibility that this is caused by server issues, internet connection error, or even a software glitch. To fix this you need to perform several troubleshooting steps on the console.
Fortnite is a free to download online video game that was first released by Epic Games in 2017. It’s available in various platforms from mobile, Windows, PlayStation, Xbox One, and Xbox Series X. Its popular game mode is Battle Royale, a player versus player game where up to 100 players can join. The game requires certain skills to play as not only will you be shooting your enemies but building structures as well.
What to do when you get network connection issues when playing Fortnite on your Xbox
One of the issues that you might experience when playing Fortnite on your console is when you keep getting disconnected from the server or you can’t connect at all. Just follow our easy to do troubleshooting steps to fix this problem.
Prerequisites:
- Make sure your Xbox Series X is running on the latest software update
- Make sure the Fortnite game is updated.
Solution 1: Check Xbox Live service outage
To join a multiplayer game your Xbox will have to connect to the Xbox Live server. The server is experiencing issues such as an outage then this might be what’s causing the problem. Here’s how you can check the Xbox Live server status.
Time needed: 5 minutes.
Check for server outage
- Open a web browser.
You can do this from your computer or from your Xbox Series X console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If a report of an outage is announced then this might be what’s causing the connection issues. You will need to wait for the game server to be fixed.
Solution 2: Restart the router
One possible factor that may cause this connection issue is a problem with the networking device. You can try to refresh the router or modem that your Xbox is connected to by restarting it. Unplug the router from the power outlet and wait for a minute before plugging it back in then check if the problem still occurs.
Solution 3: Perform a network test
To verify that the Xbox is getting a good internet connection so that it can access the Fortnite game server the next thing you should do is to run a network test.
- Press the Xbox button.
- Select Profile & system.
- Select Settings.
- Select General.
- Select Network settings.
- Select Test network connection.
- Select Continue.
- Select Test network speed & statistics.
Compare the results you get with Microsoft’s recommended speed for online gaming.
- Minimum download speed of 3 Mbps (or 3,000 Kbps)
- Minimum upload speed of 0.5 Mbps (or 500 Kbps)
- Ping of less than 150 milliseconds
Solution 4: Power cycle the Xbox Series X
Restarting Xbox Series X will refresh its system and remove any corrupted temporary data that could be causing the server communication error. To do this, just press the Xbox button on the console for 10 seconds or until it turns off. Try turning on the Xbox after a few seconds then launch Fortnite again. Try checking if you still get any connection errors.
Having Fortnite connection issues in your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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