Easy fix for Samsung Galaxy A30 that’s stuck on Black Screen of Death
The black screen of death may seem like a serious hardware problem, but most of the time, it’s actually just a firmware-related issue. We have readers who reported that their Samsung Galaxy A30 got stuck on the black screen of death and would no longer turn on or boot up. We may have already addressed this kind of problem a few times in the past but we will tackle it again for the benefit of users who still don’t know what to do if this problem occurs.
Thus, in this post, I will guide you in troubleshooting your Samsung Galaxy A30 that got stuck on the black screen of death and would no longer respond. I will share with you a couple of procedures that will surely fix this problem, provided that the firmware has not been modified in any way. If you’re one of the users with a problem like this, continue reading as this article may be able to help you one way or another.
For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar to yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our Android issues questionnaire.
Fixing a Galaxy A30 that’s stuck on black screen of death
The firmware is often the cause of this problem. It’s when the firmware stops responding and your phone is left on either a powered on or off state. There are times when you’ll get stuck on a certain screen that and instances where your phone is stuck on a black screen. But don’t worry, there’s always something you can do about it. That said, here are the most effective solutions to this problem:
First solution: Perform the Forced Restart
When it comes to problems like this, the best thing you can do to try and fix your phone is the forced restart. Assuming that your phone doesn’t have any signs of physical or liquid damage, this issue could have been caused by a system crash. Such kind of problem is actually pretty easy to fix. Here’s what you need to do:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy A30 logo shows on the screen.
The moment the logo shows on the screen, that’s a sign that the problem is already fixed because already made the phone respond. Actually, most of the time, a phone that’s stuck on a black screen of death will respond to this procedure. However, if your Galaxy A30 is still not responding after this procedure, then move on to the next solution.
ALSO READ: How to fix Samsung Galaxy A30 with “Messages keeps stopping” error
Second solution: Charge phone and force restart it
Most of the time, a drained battery is actually not a problem because most devices would respond immediately once connected to the charger. But the thing is, if the battery was completely drained, it’s possible that the firmware crashed just before the phone powered down because some services and components may haven’t been shut down properly. As a result, you’re dealing with a couple of procedures that both results to the black screen of death. To try and fix this, follow these steps:
- Plug the charger to a working wall outlet.
- Using the original cable, connect the phone to its charger.
- Regardless of whether the phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes.
- After which and while the phone is still connected to the charger, press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy A30 logo shows on the screen.
If the phone is still stuck on the black screen after doing these procedures, then it’s a possible hardware problem. You must bring the phone back to the store or shop so that a technician can check it up for you.
ALSO READ: Twitter keeps stopping on Samsung Galaxy A30. Here’s the fix.
However, if you were able to make your phone respond but the same problem occurs every now and then, there’s no other way to make it work perfectly again but a reset. This will give your phone a fresh start. However, make sure to create a copy of your important files and data prior to the reset because they will be deleted. After the backup, remove your Google account so that you won’t be locked out. When ready, follow these steps to reset your phone:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Galaxy A30 logo shows, release all three keys.
- Your Galaxy A30 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that this troubleshooting guide has been able to help you fix your Galaxy A30 that’s stuck on the black screen of death. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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