5 Ways to Cancel Samsung Care Without Calling Customer Support
You want to cancel your Samsung Care plan but don’t want to deal with calling customer support. Here are 5 different ways you can cancel Samsung Care online without picking up the phone.
Cancel on Samsung Care Plus Website
- Go to https://rg2.samsungcareplus.com/us#/
- Enter your device details and click next.
- Find the “Cancellation Request” link and click it.
- Confirm the cancellation.
Use the Servify Cancellation Form
- Go to https://app.smartsheet.com/b/form/43c17ea7e99a424cb322892e96cf26e1
- Fill out the cancellation request form with your details.
- Submit the form.
Cancel on the Samsung Website
- Go to samsung.com and sign into your Samsung account.
- Click on “My Account” and go to “My Subscriptions”.
- Find your Samsung Care subscription and click on the “Cancel” button.
- Confirm the cancellation.
Use the Samsung Members App
- Open the Samsung Members app on your phone.
- Go to settings and find the Samsung Care section.
- Tap on “Cancel plan”.
- Confirm the cancellation.
Cancel Through Shop Samsung App
- Open the Shop Samsung app.
- Go to account settings.
- Find Samsung Care and tap “Cancel plan”.
- Confirm the cancellation.
So there you have it – 5 easy ways to cancel Samsung Care entirely online without having to call customer support.
FAQs About Canceling Samsung Care
Q: Can I get a refund if I cancel Samsung Care?
A: Yes, you can get a prorated refund of the remaining value of your Samsung Care plan if you cancel it. The refund is typically issued within 2 billing cycles.
Q: How do I cancel Samsung Care if I don’t have the device anymore?
A: You can cancel Samsung Care by calling 1-866-371-9501 or signing into your Samsung account online and going to “My Subscriptions” to cancel.
Q: What is the cancellation fee for Samsung Care?
A: There is no cancellation fee for canceling Samsung Care. You will receive a prorated refund based on the remaining value.
Q: Can I cancel Samsung Care anytime?
A: Yes, you can cancel your Samsung Care plan anytime without any cancellation penalty.
Q: Does Samsung Care auto-renew?
A: Samsung Care does auto-renew each year unless you cancel it. You need to cancel at least 24 hours before the renewal date to avoid being charged.
Q: How long does it take to cancel Samsung Care?
A: Cancelling online takes effect immediately. If calling to cancel, it can take 1-2 billing cycles for cancellation to fully process.
Q: Can I transfer Samsung Care to a new device?
A: No, Samsung Care plans are non-transferrable. You would need to purchase a new plan for a new device.
Q: Will I lose claim eligibility if I cancel Samsung Care?
A: Yes, you lose the ability to make any future claims if you cancel the Samsung Care plan.
Q: Does Samsung Care cover water damage?
A: Samsung Care+ covers accidental water damage. Regular Samsung Care does not cover water damage.
Q: Can Samsung Care be cancelled over the phone?
A: Yes, you can call 1-866-371-9501 to cancel your Samsung Care plan over the phone.