5 Ways to Cancel Samsung Care Without Calling Customer Support

You want to cancel your Samsung Care plan but don’t want to deal with calling customer support. Here are 5 different ways you can cancel Samsung Care online without picking up the phone.

Cancel on Samsung Care Plus Website

  1. Go to https://rg2.samsungcareplus.com/us#/
  2. Enter your device details and click next.
  3. Find the “Cancellation Request” link and click it.
  4. Confirm the cancellation.

Use the Servify Cancellation Form

  1. Go to https://app.smartsheet.com/b/form/43c17ea7e99a424cb322892e96cf26e1
  2. Fill out the cancellation request form with your details.
  3. Submit the form.

Cancel on the Samsung Website

  1. Go to samsung.com and sign into your Samsung account.
  2. Click on “My Account” and go to “My Subscriptions”.
  3. Find your Samsung Care subscription and click on the “Cancel” button.
  4. Confirm the cancellation.

Use the Samsung Members App

  1. Open the Samsung Members app on your phone.
  2. Go to settings and find the Samsung Care section.
  3. Tap on “Cancel plan”.
  4. Confirm the cancellation.

Cancel Through Shop Samsung App

  1. Open the Shop Samsung app.
  2. Go to account settings.
  3. Find Samsung Care and tap “Cancel plan”.
  4. Confirm the cancellation.

So there you have it – 5 easy ways to cancel Samsung Care entirely online without having to call customer support.

FAQs About Canceling Samsung Care

Q: Can I get a refund if I cancel Samsung Care?

A: Yes, you can get a prorated refund of the remaining value of your Samsung Care plan if you cancel it. The refund is typically issued within 2 billing cycles.

Q: How do I cancel Samsung Care if I don’t have the device anymore?

A: You can cancel Samsung Care by calling 1-866-371-9501 or signing into your Samsung account online and going to “My Subscriptions” to cancel.

Q: What is the cancellation fee for Samsung Care?

A: There is no cancellation fee for canceling Samsung Care. You will receive a prorated refund based on the remaining value.

Q: Can I cancel Samsung Care anytime?

A: Yes, you can cancel your Samsung Care plan anytime without any cancellation penalty.

Q: Does Samsung Care auto-renew?

A: Samsung Care does auto-renew each year unless you cancel it. You need to cancel at least 24 hours before the renewal date to avoid being charged.

Q: How long does it take to cancel Samsung Care?

A: Cancelling online takes effect immediately. If calling to cancel, it can take 1-2 billing cycles for cancellation to fully process.

Q: Can I transfer Samsung Care to a new device?

A: No, Samsung Care plans are non-transferrable. You would need to purchase a new plan for a new device.

Q: Will I lose claim eligibility if I cancel Samsung Care?

A: Yes, you lose the ability to make any future claims if you cancel the Samsung Care plan.

Q: Does Samsung Care cover water damage?

A: Samsung Care+ covers accidental water damage. Regular Samsung Care does not cover water damage.

Q: Can Samsung Care be cancelled over the phone?

A: Yes, you can call 1-866-371-9501 to cancel your Samsung Care plan over the phone.

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