Are you getting the “Your Account Has Been Disabled in the App Store and Itunes” error message when using on of your Apple devices? There are several factors that can cause this problem such as multiple failed login attempts, account disabled, or even incorrect time and date settings. To fix this, you will need to perform several troubleshooting steps.
Your Apple ID is your key to accessing the App Store, iTunes, iCloud, and other Apple services, making it an essential part of your digital life. Creating an Apple ID is easy and free, and it can be done on any Apple device or via the Apple website. Once you have an Apple ID, you can personalize it with your own name, email, and payment information, and enjoy a seamless and secure experience across all your devices.
Why is Apple saying my account is disabled?
One of the issues that you might experience with your Apple ID is when you get the account disabled error message when trying to access App Store and iTunes. This can happen for a variety of reasons, from suspicious activity to issues with your payment method. Apple takes account security seriously and will disable accounts if there is any indication of unauthorized access or potential fraud.
If you’re receiving a message that your account has been disabled, don’t panic! There are several steps you can take to resolve the issue and regain access to your account. In this article, we’ll explore some common reasons why your Apple account may be disabled, as well as share some tips and best practices for resolving the issue.
Here are some possible causes for the error “Your Account Has Been Disabled in the App Store and iTunes”:
- Payment issues: If there is an issue with your payment method, such as an expired credit card or insufficient funds, Apple may disable your account until the issue is resolved.
- Suspicious activity: If Apple detects any suspicious activity on your account, such as multiple failed login attempts or an unusual number of purchases, they may disable your account as a security measure.
- Violation of terms and conditions: If you violate any of Apple’s terms and conditions, such as sharing your account with others or using it for fraudulent activity, your account may be disabled.
- Apple ID locked for security reasons: If Apple suspects that your account has been compromised, they may disable it to prevent any further unauthorized access.
- Account inactivity: If you haven’t used your Apple account for an extended period, Apple may disable it for security reasons.
Solution 1: Reset your Apple ID
One of the best ways to fix the “Your Account Has Been Disabled in the App Store and Itunes” error message is to reset your Apple ID especially if it is caused by entering the wrong password multiple times.
If you can’t remember your Apple ID password then you can reset it by following these steps.
Reset your Apple ID password on your iPhone or other trusted Apple devices
- Go to Settings.
- Tap your name > Password & Security > Change Password.
- Follow the onscreen instructions to reset your password.
- Reset your Apple ID password with the Apple Support app on a borrowed device
- Open the Apple Support app on the borrowed Apple device. If needed, you can download the Apple Support app from the App Store.
- Scroll down to Support Tools, then tap Reset Password.
- Tap “A different Apple ID.”
- Enter your Apple ID, tap Next, and follow the onscreen instructions to reset your password.
Solution 2: Unlock your Apple ID
If you have troubles signing in to your Apple ID and resetting the password does not help then you should try to unlock your Apple ID.
Unlock Apple ID
- Open up your web browser.
- Type in https://iforgot.apple.com in the URL address.
- Enter your email address linked with your Apple ID and click on Continue.
- Enter the phone number that you have used with your Apple ID.
- A notification will be sent to your other Apple devices.
- Click on the Show button or tap on Allow from the notification pop-up.
- Enter the device’s passcode and enter your new Apple ID password.
Solution 3: Update your payment method
If you are having trouble processing app payments, it could be due to insufficient funds on your primary payment account, which can result in your account getting disabled. To avoid this, we recommend updating or changing your payment method.
Add a new payment method on your iPhone or iPad
- Open the Settings app.
- Tap your name.
- Tap Media & Purchases, then tap View Account. You might be asked to sign in with your Apple ID.
- Tap Manage Payments.
- Tap Add Payment Method.
Add a payment method on your Mac
- Open the App Store.
- Click your name. If your name doesn’t appear, click the Sign In button, sign in with your Apple ID, then click your name.
- Click Account Settings.
- Next to Payment Information, click Manage Payments. (If you’re using an older version of macOS, click Edit next to Payment Type.)
- Click Add Payment.
- Enter the payment method details, then click Done.
Solution 4: Sign out then sign in to your Apple ID account
If you’re experiencing issues with your Apple ID, such as errors with app purchases or difficulty accessing your account, signing out and then signing back in may help resolve the issue.
- Launch your Settings app.
- Tap on the Apple ID banner.
- Select the Media & Purchases option.
- Now, tap on the Sign Out option.
- Click on the Sign Out button again to confirm your action.
- Launch the App Store.
- Click on your Profile icon and sign in with your Apple ID.
Solution 5: Make sure the date and time settings are correct
If you’re experiencing the “Your Account Has Been Disabled in the Appstore and Itunes” error with your iPhone then it’s important to ensure that your date and time settings are correct. Your device uses these settings to sync with internet servers, and if they are incorrect, it can lead to errors.
Here’s how to check and adjust your date and time settings:
- Go to “Settings” on your iPhone.
- Select “General”.
- Select “Date & Time”.
- Toggle on “Set Automatically” to allow your iPhone to set the date and time automatically based on your location and time zone.
- If “Set Automatically” is already on and you’re still experiencing issues, toggle it off and then back on to refresh the settings.
- If you prefer to set the date and time manually, toggle off “Set Automatically” and adjust the settings as needed.
Solution 6: Contact Apple support
If none of the troubleshooting steps listed above works then you should contact Apple support and ask for assistance in fixing this problem.
Frequently Asked Questions
What is an Apple ID and why do I need one?
An Apple ID is a unique account that allows you to access and use various Apple services, such as the App Store, iTunes, iCloud, and more. It's necessary to have an Apple ID to use most Apple products and services.
How do I recover a lost or forgotten Apple ID?
You can recover a lost or forgotten Apple ID by following the steps provided by Apple's account recovery process. This usually involves verifying your identity with security questions, email verification, or other means.
How do I secure my Apple ID?
You can secure your Apple ID by enabling two-factor authentication, using a strong and unique password, keeping your account information up to date, and avoiding sharing your account information with others.
How do I manage my Apple ID settings?
You can manage your Apple ID settings by going to the “Settings” app on your Apple device, selecting “Apple ID,” and then selecting “Password & Security,” “Payment & Shipping,” or other options as needed.
Can I use one Apple ID for multiple devices?
Yes, you can use the same Apple ID for multiple devices, such as an iPhone, iPad, and Mac. This can allow for seamless integration between devices and easier management of your Apple services.