How To Fix Sony SRS XB13 Not Charging

Is your Sony SRS XB13 speaker’s built in battery not charging? There are several factors that can cause this issue ranging from your speaker settings, bad charging port, defective charging cable, or a faulty charger. To fix this, you will need to perform several troubleshooting steps.

The Sony SRS XB13 is a compact Bluetooth speaker that is made to be durable and portable. It has its own built-in strap for easy transport. It is capable of delivering excellent sound quality thanks to its use of a Sound Diffusion Processor as well as its inclusion of the Extra Bass feature.

Technical Specifications:

  • SPEAKER SIZE: 46 mm
  • Bluetooth: Version 4.2, SBC, AAC, A2DP/AVRCP/HFP/HSP, 20 Hz–20,000 Hz (Sampling frequency 44.1 kHz)
  • BATTERY LIFE: Approx. 16 hrs.

Why is my Sony SRS XB13 speaker not charging?

How do I know when my Sony SRS XB13 is charged?

One of the issues that you might experience with Bluetooth speakers is when the built-in battery does not charge. This can be an annoying experience especially if the speaker’s built-in battery life is already low.

Here’s what you need to do to fix the charging issues on your Sony SRS XB13 speakers.

Solution 1: Check the Sony SRS XB13 speaker charging port and cord

Your Sony Bluetooth speaker uses a USB Type C port to charge its built-in battery. You need to make sure that this USB charging port is clean and free from any dirt or debris inside. You can clean the charging port using a thin object such as a toothpick.

You should also make sure that the USB Type-C cord you are using is working properly. If necessary, replace this cord with a new one.

It’s recommended that you use a USB AC adapter with an output current of 1.5 A or more. Since the speaker will not have an adapter included you can get any AC adaptor commercially available.

Solution 2: Fully charge your Sony SRS XB13 speaker properly

You need to make sure that you are charging your Bluetooth speaker correctly.

Connect one end of a USB Type-C cable to the DC IN 5V USB-C port on the speaker and the other end to a USB AC adaptor (commercially available), and then connect the USB AC adaptor to an AC outlet.

Make sure that the USB cable is firmly connected to the speaker and the USB AC adapter.

Make sure the USB AC adapter is firmly connected to the speaker and the AC outlet.

One of the reasons why your speaker won’t charge is because you are plugging it to a faulty wall power outlet. Try plugging the AC adaptor to a different wall outlet then check if the battery charging process proceeds.

The CHARGE indicator lights up in orange while charging is in progress.

The battery charging completes depending on the charger you are using.

If you are using an AC adaptor that delivers an output current of 500 mA or more then the charging completes in about 4 hours and 30 minutes.

Solution 3: Reset the Sony SRS XB13 speaker

Sometimes this charging issue is caused by the software freezing. A factory reset should be done in this case which will delete the data on this Bluetooth speaker and bring it back to its default settings.

Turn on the speaker.

Press and hold the – (volume) button and the (BLUETOOTH) button until the speaker turns off (5 seconds or more).

Try to check if the rechargeable built-in battery can now be charged.

Solution 4: Have your Sony Bluetooth speaker checked at a service center

There are instances when this issue can already be caused by a damaged built-in battery or even a damaged circuit board. If this is what’s causing the problem then you will need to have this fixed at a service center.

Frequently Asked Questions

  1. Why is the charging time of the Sony SRS XB13 taking too long?

    Charging may take longer to complete if you’re using the speaker while charging. It will also take longer if you are using an AC adaptor that has a rated output of less than 500 mA.

  2. The CHARGE indicator on my SRS XB 13 turns off immediately and charging isn’t completed

    The charge indicator turns off for the following reasons:
    The battery is already fully charged.
    Ambient temperature exceeds the range of 41 °F – 95 °F (5 °C – 35 °C).
    There is a problem with the battery.

  3. How do I make a Bluetooth connection with the Sony SRS XB 13?

    Turn on the speaker.
    Press the(BLUETOOTH) button. You hear a beep from the speaker and the(BLUETOOTH) indicator starts double flashing (pairing mode).
    Select “SRS-XB13” on the Bluetooth device you are connecting. If a passkey is required on the display of the BLUETOOTH device, enter “0000.”

  4. What do I do if my Sony speaker has a faulty rechargeable built-in battery?

    When Bluetooth speakers have a faulty battery the best way to proceed is to have the batteries replaced at a repair shop.

  5. How do I know if my Sony speaker built-in battery is already defective?

    If your Bluetooth speaker built-in battery life is low even on a full charge or if you are having issues with its charging capabilities then it’s very likely that the built-in battery is already defective.

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