Solved Samsung Galaxy S8 Not Turning On After Getting Wet

The #Samsung #Galaxy #S8 is one of the premium smartphones available in the market that has an IP68 certification. What this means is that aside from being dustproof it is also waterproof up to 1.5 meters for 30 minutes.  This allows the phone to be functional even in wet conditions. There are however instances when the phone gets damaged when it becomes wet. This is what we will be addressing today as we tackle the Galaxy S8 not turning on after getting wet issue and other related problems.

S8 Not Turning On After Getting Wet

Problem: I went to a water park and took a couple pictures in less than one foot of water. The phone then didn’t want to turn on and kept vibrating as if you were clicking a button. A blue screen then popped up and turned on but then turned back off. NOW it doesn’t want to turn on or charge. The camera turned foggy and so did the front sensors.

Solution: It looks like water has entered the phone and is causing this problem right now. Although this device has a water resistant feature it’s still possible for water to enter the phone especially if the rubber seals are damaged. The best thing that you can do right now is to place the phone in a bag of rice for at least 48 hours. The rice will absorb any moisture inside the phone. Once this is done try to check if the problem still occurs. If it does then the phone is most likely water damaged in which case you will need to bring it to a service center and have it checked.

S8 Keeps On Rebooting During Charging

Problem: Phone just started continuously rebooting DURING CHARGING ONLY.  When it is not connected to a charger, it doesn’t reboot. I tried the “Wipe System Cache”, but it didn’t fix it.  I booted in SAFE MODE, but it still continuously reboots when it is connected to charger.This just started happening about two days ago.  I have not installed any new apps in over 3 months. It only happens when the charge is plugged in. It happens with ANY charger I try to use.

Solution: What you will want to do right now is to clean the charging port of the phone using a can of compressed air making sure that any dirt or debris stuck in the port gets removed. Next, try using a different charging cord and wall charger to charge your phone. Does the problem still occur? If it does then try charging the phone from a computer USB port. In case the issue does not occur then the charging port of the phone is damaged in which case you will need to have this replaced at a service center.

In case the above steps fails to fix the problem then this is most likely caused by a faulty internal component. The best thing to do right now is to have the phone checked at a service center.

S8 Is Not Charging

Problem: I Plugged my S8 phone into an IMac to charge while visiting my sis. It didn’t work and… Since then the phone won’t charge. Sometimes it will flash the lightning and charge a little over time. I’ve tried different cables and I’ve done a hard reset. Same problem… i get how it’s theoretically possible the port is bad… but that just doesn’t seem likely as a result of hooking into an IMac. I’m rocking the external battery charger life now, and could use any advice. Thanks!

Solution: The best thing that you can do right now is to clean the charging port of the phone using a can of compressed air. In case the phone still does not charge after this then you will need to have this checked at a service center.

S8 Rebooting Randomly

Problem: My phone was fine until all of a sudden it froze and shut off, I had to use the Volume Down button and Power Key to even get it going again and it quickly did the same thing again, I then started it in ”safe mode” and it continues to shut down permanently or restart itself randomly, any help would be great. I also do not know what android version I am on.

Solution: Does your phone have a microSD card installed? If it does then try removing this first. Proceed with starting the phone in recovery mode then do a factory reset from here. Take note that the reset will erase your phone data. If the above steps fails to fix the problem then you should have this checked at a service center.

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Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone. Contact me at Email

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