The #Samsung #Galaxy #S8 is a premium smartphone released last year that introduced a new design structure to the company’s flagship device. The first thing you will notice is that the front part is occupied mostly by the 5.8 inch Super AMOLED display as the physical home button and capacitive keys are not present. The device also uses powerful hardware components allowing it to perform exceedingly well under any conditions. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 no Internet connection after software update issue and other related problems.
S8 No Internet Connection After Software Update
Problem: after Oreo update [troubleshooting guide] Came across your post while I was searching for help with regards to my wifi issues after updating my samsung s8 to oreo 2 nights ago. Ever since updating it, it connects to my wifi network, but has limited or no internet connection at all. I keep having to disconnect and reconnect the wifi. This is really a hassle as I have to make internet calls and it keeps getting disrupted.
Solution: The first thing that you will need to do in this case is to forget the Wi-Fi connection from your phone then connect to it again. Try to check if the issue still occurs. You should also try connecting your phone to a different Wi-Fi network which allows you to verify if the problem is caused by your current network and not the phone.
In case the issue still persists then proceed with the troubleshooting steps listed below.
- Wipe the cache partition of the phone from the recovery mode.
- Backup your phone data then do a factory reset.
S8 Restarts And Heats Up
Problem: Hi ,Last year my brother bought me an samsung S8 in South Africa and sent to me in Namibia the was working perfectly on first weeks but after 6 weeks my cell phone started to heating up and restarting alone. So I did keep off the phone about two weeks and the phone started to work again normally started to having the same problem and I did sent it back to fix it in South Africa they change the battery and the motherboard. But after that my cell phone started to restarting again and heating up after , I tried to factory reset ,I did use safe mode and cellphone still. What I notice is that when I do put the cellphone on fridge is that to work normally , Its get stuck when I use wireless ,but when I out it on fridge to cool down the heating it he does switch off and on and start to work normally til maybe 25 min and starts again
Solution: If you have already performed a factory reset and the issue still persists then this is already a hardware related problem. Does your phone have a microSD card installed? If it does then try removing this as this might be causing the problem. In case the issue persists then you will need to have this checked at a service center.
S8 Not Updating To Android Oreo
Problem: My S8 won’t update to 8.0 It is currently 7.0, About phone says it is up to date, then locks me out for 24 hours before allowing me to check again. I loaded the Switch program on my pc but it doesn’t get me anywhere. I tried a factory reset to no avail. I called Samsung help and the heavily accented gent told me to take to Best Buy (40 miles away).. Phone is new and unlocked ATT and not rooted.
Solution: Is the phone still running on the AT&T network right now? If it isn’t then this might be what is causing the problem since if the phone is now running on a different network then it won’t be able to access the AT&T update servers. The best way to tackle this issue is to temporarily insert an AT&T sim card into the phone then check for the update. In case the phone still does not get any updates then you should consider manually flashing the phone using Odin with its updated firmware file. You can get the firmware file as well as the instructions on how to flash the phone from the Sammobile website.
S8 Has Ads That Pop Up
Problem: For months now my S8 has ads that pop up out of nowhere interrupting whatever i am doing. To get rid of them i have to either click the “no thanks” box or wait for it to play for a few seconds and run a little timer in the upper right before it will let me X out. It will even pop up when i am not using my phone and play the ad loudly even if my sound is turned to vibrate or off. Sometimes when it does this my lock screen stays black, and i have to open my phone to see the ad and X out. It will even wake me at midnight after i have been asleep for awhile when my phone is set to Do Not Disturb. I have tried changing my google ads settings. Please help before i chuck this phone!
Solution: This problem is most likely caused by an app that you downloaded. Try finding out what app this is and uninstall it. Another effective solution to fix this issue is to do a factory reset. Make sure to backup your phone data before doing the reset.