Samsung expands Self-Repair Program to UK and Europe
Samsung Electronics announces the expansion of its Self-Repair Program to the United Kingdom and various European countries, including Belgium, France, Germany, Italy, the Netherlands, Poland, Spain, and Sweden. This move is part of Samsung’s commitment to extending the lifecycle of its devices and providing customers with the means to maintain their Galaxy products efficiently.
Collaboration with iFixit
The South Korean tech giant initially launched its Self-Repair Program in the United States in 2022 in collaboration with iFixit. This partnership ensured that customers have access to comprehensive instructions and reliable tools needed for viable self-repairs on selected devices.
Target Devices for Self-Repair
Currently, the Self-Repair Program accommodates repairs for Galaxy S20, S21, and S22 smartphone series along with select Galaxy Book Pro and Galaxy Book Pro 360 laptops. Users are able to repair phone screens, rear glass panels, charging ports, case fronts and rears, displays, batteries, touchpads, power keys with fingerprint readers, and rubber feet.
It is important to note that this list does not include the upcoming Galaxy S23 series or any Galaxy tablets. However, Samsung has expressed its intentions to expand the program to cover more devices and markets in the future.
Program Partners in Europe
Samsung is working closely with leading parts distributors ASWO and 2Service to ensure smooth distribution of genuine spare parts across Europe. ASWO is a Germany-based after-sales service provider and an authorized Samsung distributor. 2Service is a Dutch electronics parts supplier and also an authorized Samsung distributor.
Pricing and Availability
Self-repair kits for Galaxy smartphones begin at £25 (approx $33), but component prices can go up to nearly £270 ($355) for an S22 Ultra display. However, these costs are significantly lower than obtaining an official repair from Samsung’s service centers.
Customers can now order the necessary replacement parts and tools through Samsung’s Self-Repair shop. It is essential for users to be comfortable with the repair process before attempting any fixes, as Samsung will not be liable for any damages caused by improper handling or component installation.