If your Xbox One console appears to have no power or not turning on at all, it may have something to do with the Power Supply Unit or PSU. Try checking the power cable and its ends to see if the connection is loose. In most cases, this is enough to fix an Xbox One console that fails to power on. This guide will show you how to properly check the power cables and to reset the Power Supply.
Why your Xbox One console won’t turn on
There are three possible reasons for this problem. We discuss each of them briefly below.
Power cable issue.
The power cable connectors that comes with your Xbox One console are industry standard ones and are pretty robust for every day wear and tear. However, they can still get damaged if they’re exposed to heat, elements, or pests (like rats). Improper handling can also damage the connectors over time as well.
Power Supply Unit is bad.
If the console fails to turn on, the one of the most common reasons that you must check is the state of the PSU. Like the power cable connectors, the PSU is not immune to damage. It can also get damaged due to power surges. For troubleshooting purposes, the Power Supply Unit is equipped with a light indicator to help a user or technician know if it’s having a problem. Depending on the problem, the LED may show a steady, off, or blinking LED.
In some rare cases, the issue may be occuring internally in the console. There are hundreds of hardware components in your Xbox One console and any one of them can fail. Presence of moisture or water inside the console can damage the internal components so if the device has been exposed to water for some reason, there may be a shorted part inside.
Some consoles can also suffer from dust or too much. Using the console for an extended period can generate heat that may damage sensitive components.
What does Power Supply Unit LED mean?
When it comes to PSU troubleshooting, an end user must take note of the LED to know if there’s a problem or not. Learn what the LED on your PSU means below.
LED is ON (steady).
This indicates that everything is working fine with the unit. If the PSU LED is ON but your console is still refusing to power back on, there may be a problem with the console. In this case, you’ll have to contact Microsoft to have the console checked or repaired.
LED is OFF or BLINKING.
This LED behavior indicates that there’s a problem with the Power Supply Unit. If your PSU is not over a year old, you may get a free replacement from Microsoft. Make sure to contact them to get accurate information about this. You may also need to register your product first before you can have it replaced for free.
At the time of this writing, Microsoft has already stopped manufacturing the Xbox One console os free replacement for the PSU may no longer be an option.
Steps to reset your Xbox One Power Supply Unit
Time Needed : 2 minutes
Follow the steps below to properly reset your Xbox One Power Supply Unit.
- Disconnect the power cable.
Unplug the power cable from the back of the Xbox One console, wall outlet, and the PSU itself.
- Let the PSU power down.
Wait for at least 10 seconds.
- Power up the PSU.
Reconnect the power cable to the PSU, and wall outlet. Do not connect the other end of the cable to the console yet.
- Check the Power Supply LED.
Check the LED status on the PSU. Refer to the information above to see if it’s working or not.
If the LED on the PSU is on and steady, try connecting the power cable that goes to the console. If the console works normally, then you’re good to go.
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