Is Canva Down Right Now? Canva Suffers Global Outage, Disrupting Millions of Users Worldwide

Online graphic design platform Canva experienced a major outage on October 20, 2025, leaving users across the globe unable to access, edit, or download their design projects. The problem began late in the morning, with DownDetector registering more than 120 outage reports by 12:23 PM IST. Users reported widespread failures affecting logins, dashboards, and exports of files in formats such as PNG, JPG, and PDF.

By early afternoon, Canva confirmed the disruption on its official X (formerly Twitter) account, acknowledging the service failure and directing users to canvastatus.com for real-time updates. “Not the ideal situation right now, but we’re working on it,” the company wrote at 12:48 PM. Shortly afterward, Canva’s system status page labeled the incident a “major outage,” noting that nearly all core functions were impaired — from account logins and project editing to saving, sharing, uploading, billing, and even its Canva AI and Connect API services.

The failure affected a broad spectrum of users, from students preparing presentations to professionals managing marketing content.

One user posted, “I WAS DOING MY SLIDE PRESENTATION THAT NEEDED TO BE SUBMIT TOMORROW PLSSSS CANVAA😭😭😭,” reflecting the frustration that spread across social media.

Another pleaded for reassurance that saved designs were not lost, to which Canva replied that their engineers were already working on a fix.

As of 1:44 PM IST, Canva reported “significantly increased error rates” and confirmed investigations were ongoing. The company did not disclose the cause of the outage, but the impact was extensive enough to halt design work and publishing operations worldwide.

For those seeking immediate alternatives, experts suggested switching temporarily to Adobe Express, VistaCreate, or GIMP for template-based and free graphic work, and to Adobe Photoshop or Affinity Designer for professional-grade design tasks.

This outage follows several months of heavy infrastructure updates at Canva, including AI-powered tools and integrations with third-party apps. While the company has pledged to restore full access “as quickly as possible,” the incident highlights the vulnerability of cloud-based creative platforms that serve as daily work tools for millions.