How to Save Your Yahoo Emails, Check for Old Messages, and Deal with the Sudden Storage Crisis
With Yahoo Mail abruptly switching from 1TB of free storage to just 20GB, users are facing an emotional and logistical nightmare. Decades of digital memories, critical documents, and irreplaceable conversations are suddenly under threat. Many users, including those managing illness or limited tech access, are now scrambling for solutions.
If you’re overwhelmed, worried about being hacked, or just trying to understand what’s stored where, this guide walks you through it step by step.

Can I Just Copy All My Yahoo Emails to a Disc?
Yes, but it’s not as simple as dragging and dropping files like photos or documents. Yahoo Mail doesn’t store your emails on your PC automatically, everything lives in the cloud. To back up your emails to a disc, you’ll need to manually export or use a desktop email client.
Here’s how to do it:
Option 1: Use an Email Client like Thunderbird or Outlook
- Download and install Mozilla Thunderbird (free) or Microsoft Outlook (paid).
- Add your Yahoo Mail account using IMAP (this syncs all your folders).
- Once the emails have loaded locally, you can:
- Archive them to your computer.
- Export folders into EML, PST, or MBOX format.
- Burn those files to a CD, DVD, or external hard drive.
Option 2: Print Emails to PDF
- Open the Yahoo email in your browser.
- Use your browser’s “Print” function and select “Save as PDF.”
- Save the PDFs into a folder and copy that folder to a disc.
- This is time-consuming but works well if you only need to save important conversations.
Option 3: Use a Backup Service
- Tools like MailStore Home or Upsafe backup Yahoo accounts for free.
- These programs allow one-click email archiving and can save everything offline.
Backing up can be slow, especially with large accounts, but it’s the best way to regain control without losing memories or data.
Why Can’t I Delete Emails on My ACER Computer?
This is usually due to a combination of browser limitations, outdated systems, or email settings.
Here are possible issues and fixes:
- Yahoo Mail Interface Lag: Older browsers on Acer laptops (especially with limited RAM) often crash or freeze when processing large deletion commands.
- Try using Chrome or Firefox (latest version) instead of Edge or Internet Explorer.
- Switch to basic Yahoo Mail view by clicking “Settings” > “More Settings” > “Switch to basic Mail.”
- Email Filters or Locks: Some security settings prevent deletion in bulk.
- Try accessing your Yahoo Mail from another device to test if the issue is device-specific.
- Glitches in Cache or Cookies:
- Clear browser cache.
- Disable browser extensions temporarily.
If none of these help, you can use a desktop email client like Thunderbird to delete emails locally and sync the changes.
I’ve Likely Been Hacked. What Should I Do?
Unfortunately, storage issues often push users to clean up quickly, which can make accounts more vulnerable if you’re not careful. If you suspect hacking:
Take these steps immediately:
- Change your Yahoo password (make it long and unique).
- Enable two-step verification.
- Check your account activity: Go to Account Info > Recent Activity and scan for unknown logins.
- Check filters and forwarding settings to ensure no emails are being secretly rerouted.
- Log out of all sessions remotely.
Yahoo’s security team doesn’t offer much personal support, so self-auditing is your best bet. If your account holds financial or identity-related messages, it may be worth creating a new email just for banking and switching those logins one by one over time.
Are My Old Emails From Windows 10 Still On This Computer?
Not automatically. Here’s the difference:
- If you used an email app on Windows 10 (like Mail, Outlook, or Thunderbird):
- Those apps may have stored copies of your emails locally.
- Search your PC for
.pst
,.ost
,.mbox
, or.eml
files. - Use File Explorer and look under:
C:\Users\[YourName]\AppData\Local\
C:\Users\[YourName]\Documents\Outlook Files\
- If you always used Yahoo via a web browser, then nothing is stored on your device unless you specifically saved or downloaded it.
To check:
- Go to Windows Search > type “.pst” or “Outlook” or “Mail” and see what comes up.
- Alternatively, if you backed up your Windows 10 computer before switching devices, check that backup for any saved email files.
If you’re not seeing anything, you may need to reconnect your old Yahoo account to a mail client and manually download the emails again.
What If I Just Want to Switch to Gmail or Another Provider?
You can forward your Yahoo emails and switch providers, but Yahoo doesn’t offer automatic forwarding unless you’re a paid user.
Free workaround:
- Manually forward important emails to your Gmail account.
- Use Gmail’s “Import Mail and Contacts” tool under Settings > Accounts and Import.
- This process pulls your old Yahoo mail and contacts into Gmail over a few days.
If you’re overwhelmed by deleting but want to move forward, this is a less painful route.
Bonus tip: ProtonMail, Outlook.com, and Zoho Mail are also great Gmail alternatives if you’re concerned about privacy or prefer something non-Google.
For Those Facing Health or Life Crises: A Suggestion
Many users are elderly, chronically ill, or dealing with loss. Yahoo’s timing and lack of grace period are especially cruel for these users.
If you can’t clean your inbox in time:
- Prioritize saving emotionally important emails (like those from deceased loved ones).
- Use an email client like Thunderbird to download and archive everything, even if it’s disorganized.
- Save everything now, clean it later when you’re in better health.
Even if you end up leaving Yahoo, you’ll still have access to these archived emails.
Final Thoughts: You’re Not Alone
The Yahoo Mail storage crisis has turned into a communal heartbreak, with users expressing grief, anger, and betrayal. From cancer patients to veterans, from grandparents preserving memories to casual users, this change hit hard.
If you’re reading this while overwhelmed or unwell, take one small step at a time:
- Back up what you can.
- Prioritize what matters most.
- Know that others are fighting the same fight, and your feelings are valid.
And if Yahoo won’t have your back after all these years, rest assured: there are still ways to preserve what’s yours.