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How to Resolve Samsung Galaxy Wi‑Fi Dropping

ByHarold Hisona

If your Samsung Galaxy frequently loses its Wi‑Fi connection, it can interrupt your daily activities and cause frustration. This tutorial outlines several methods to troubleshoot and fix the issue, helping you restore a stable and reliable connection.

1. Restart the Wi‑Fi Connection

Refreshing your Wi‑Fi connection can often resolve temporary glitches that cause disconnections.

  1. Open Quick Settings: Swipe down from the top of the screen to access the Quick Settings panel.
  2. Turn Off Wi‑Fi: Tap the Wi‑Fi icon to disable the connection.
  3. Wait Briefly: Pause for about 10 seconds to allow the connection to fully disengage.
  4. Turn On Wi‑Fi: Tap the Wi‑Fi icon again to re-enable the connection.
  5. Verify Stability: Monitor the connection to see if the issue persists.

2. Forget and Reconnect to the Network

Forgetting and then reconnecting to your Wi‑Fi network can clear corrupted settings that might be causing drops.

  1. Access Wi‑Fi Settings: Go to Settings > Connections > Wi‑Fi on your Samsung Galaxy.
  2. Select Your Network: Tap on the network you’re having issues with.
  3. Forget Network: Choose the option labeled “Forget” or “Remove” network.
  4. Reconnect: Return to the list of available networks, select your network again, and enter the password.
  5. Test Connection: Check to see if the connection now remains stable.

3. Check for Software Updates

Updating your device’s software can fix bugs and improve overall connectivity performance.

  1. Open Settings: Navigate to the Settings menu on your phone.
  2. Go to Software Update: Tap on Software Update or System Updates.
  3. Check for Updates: Select “Download and Install” to see if a new update is available.
  4. Install Updates: Follow the on-screen instructions to install any available updates.
  5. Restart and Test: Once updated, restart your device and verify if the Wi‑Fi remains connected.

4. Reset Network Settings

Resetting network settings can eliminate misconfigurations that may be causing intermittent Wi‑Fi drops.

  1. Open Settings: Go to Settings > General Management > Reset.
  2. Select Network Reset: Choose Reset Network Settings from the list of options.
  3. Review the Warning: Read the prompt that explains which settings will be reset (such as Wi‑Fi, mobile data, and Bluetooth).
  4. Confirm the Reset: Tap to confirm and wait for the process to complete.
  5. Reconnect to Wi‑Fi: Re-enter your Wi‑Fi credentials and test the connection for stability.

5. Optimize Router Settings and Placement

Adjusting your router’s settings and placement can minimize interference and improve signal strength for your device.

  1. Position Your Router: Ensure your router is placed in a central, elevated location away from walls and electronic devices.
  2. Access Router Admin Panel: Use a computer or another device to log into your router’s admin panel.
  3. Update Firmware: Check if your router’s firmware is up to date and update it if necessary.
  4. Change Wi‑Fi Channel: Experiment with switching to a less congested channel (such as channels 1, 6, or 11 for 2.4GHz networks).
  5. Save Changes and Test: Save your settings and then test the Wi‑Fi connection on your Samsung Galaxy.

6. Boot into Safe Mode

Booting into Safe Mode can help identify if third-party apps are causing your Wi‑Fi to drop.

  1. Access Power Menu: Press and hold the Power button until the power menu appears.
  2. Enter Safe Mode: Tap and hold the Power Off option until a prompt appears, then select Safe Mode.
  3. Observe Behavior: Once in Safe Mode, use your phone and monitor the Wi‑Fi connection.
  4. Determine App Influence: If the connection stabilizes, a third-party app may be causing the issue.
  5. Restart Normally: Restart your device normally and consider uninstalling recently added apps.

7. Clear the Cache Partition

Clearing the cache partition can remove temporary files that may be interfering with Wi‑Fi connectivity.

  1. Power Off Your Device: Completely turn off your Samsung Galaxy.
  2. Enter Recovery Mode: Press and hold the Volume Up and Power buttons simultaneously until the Samsung logo appears, then release them.
  3. Navigate to Wipe Cache Partition: Use the volume buttons to scroll to the Wipe Cache Partition option and select it with the Power button.
  4. Confirm the Action: Follow any on-screen prompts to clear the cache.
  5. Reboot and Test: Once the process is complete, select Reboot System Now and check if the Wi‑Fi connection has improved.

8. Contact Samsung Support or Your Internet Service Provider

If all else fails, professional assistance can help diagnose and resolve persistent Wi‑Fi issues.

  1. Gather Information: Note your device model, software version, and a detailed description of the Wi‑Fi dropping issue.
  2. Visit Samsung Support: Go to Samsung’s official support website or contact their customer service for further guidance.
  3. Consult Your ISP: Reach out to your Internet Service Provider to ensure there are no network-wide issues affecting your connection.
  4. Follow Expert Advice: Adhere to any additional troubleshooting steps recommended by Samsung or your ISP.
  5. Schedule a Service Appointment: If needed, arrange for a service appointment to have your device or network inspected.

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