How to Fix “Unfortunately the Process.com.android.phone Has Stopped”
If you are seeing the error message “Unfortunately the process.com.android.phone has stopped” after you installed a new ROM or updated your firmware, there is actually a couple of ways to fix it.
The error message is triggered by the phone or SIM toolkit application. So, if you are constantly getting the “Unfortunately the process.com.android.phone has stopped” error, here are ways to fix your device:
Method 1: Reboot Your Phone
The first thing you should try is rebooting your phone. This can often solve minor issues on an Android phone.
To do this, press and hold the power button until the power menu appears.
Select “Restart” and wait for your phone to reboot.
Method 2: Clear App Cache and Data
Sometimes clearing the app cache and data can help fix this issue. To access this option:
- go to Settings, select Device
- Then, select Apps or Application Manager or App Manager, depending on the Android model you have.
- Choose the app for which you want to clear the app data and cache
- Click on the “Clear Data” button under the “Storage” section and then click on the “Clear Cache” button under the “Cache” section.
- Once you are done, restart your phone so that the changes take effect.
If the problem persists, repeat the steps and include “Clear Data” in your actions. Reboot your phone for the changes to take effect.
Method 3: Clear Cache and Data of the SIM Toolkit
This error is often caused by either a phone or SIM toolkit application, so clearing out the SIM toolkit data and cache can help fix it. Repeat the steps shown above. But this time, choose SIM toolkit from the list of apps under the All tab.
To do this:
- go to the “Settings”
- select the “Apps” option
- Tap on “Sim Toolkit”
- then tap on “Clear Data” and “Clear Cache” under the “Storage” section
- restart your phone and check if the error is resolved.
Method 4: Do a Factory Reset
As a last resort, backup your data and perform a Factory Reset. To do this, shut down your device normally. Next, hold down the Volume Up, Home and Power keys altogether until the phone vibrates. Once it vibrates, let go of the Power key but keep your fingers pressed on the rest. However, once you see the Android logo, let go. From there, backup and do a Factory Reset.
Method 5: Disable Automatic Updated Option
Turning off the Automatic Updated option can also help fix this error. To do this
- go to the “Play Store” on your phone
- click on the “Menu” icon
- select “Settings”
- click on “Auto-update apps”
- select the “Do not auto-update apps” option
- restart your phone
We hope these five methods help you fix the “Unfortunately the Process.com.android.phone Has Stopped” error on your phone.
Hi there! Thank you very much for taking the time to write this article. It helped me solve my problem in a couple of minutes. Cheers!
mostly this happend when i turned on my internet on mobile
i bought honor huwai android phone and from last 5 days ….’Unfortunately, the process com.android.phone has stopped.msg is coming on the screen …so please what should i do….or what about my data of mobile…data lost tau nhi hoga………
please sir jaldi bta do..
I’ve been looking all over the internet for a solution to my problem, and nothing have worked yet. I’ve tried clearing the cache (and often data as well) for phone, internet and chrome. My setting does not keep activities. I have not tried factory reset, because I cannot backup all my phone’s data as of now.
The problem with my phone is that I cannot connect to the internet at all. Because I’m out of the country right now, and will be for a while, I cannot use mobile data (because of my phone plan). I’ve been relying a lot on internet for communication with others, and though I can do it fine with my laptop, it’s not exactly easy for me to carry it around everywhere.
What happened was this afternoon, I suddenly received the pop up “Unfortunately, Internet has stopped” when I tried to log in to my uni’s wifi network. I used chrome after that and things were fine.
But then, the message kept on popping up and suddenly the phone kept on restarting itself. This happens constantly! After the phone is fully loaded, it restarts again!! When I switched off the wifi, the phone worked well. But I noticed that facebook and whatsapp were uninstalled (not by me). Maybe the problem lies with the wifi connection thing, cause whenever I switched it on, the phone restarts on its own. But if the wifi is on without being connected to any networks, the phone is fine.
After a while, I also started to get the pop up “Unfortunately, the process com.android.phone has stopped”.
Since I’m living in campus right now, the only wifi network available for me to connect to is the university’s. So I don’t know if this is just a problem with the univ. or just wifi networks in general.
I have this phone for about two years already. It is not rooted. I’ve dropped it several times but it still works fine. I have not installed any new applications recently. All I did today was scroll through tumblr. Uninstalled that app too just in case, but problem remained.
If any of you know what’s up or what to do, that’d be a great help!
i cant see the photo
I recently bought a S4 Tab, First day it worked perfectly, then the second day it started giving me the error message “UNFORTUNATELY MESSAGES HAS STOPPED”, I then googled it and got a solution but clearing data and cache didn’t work, only the resetting factory settings worked
And when its not used for overnight it automatically switched off, in the morning have to
switch it on. The third day, when I switch it on error message poped up “Unfortunately, Process
com.android.phone has stopped”, and it blocks even unlocking the sim to get to
the apps maybe I can be able to clear the cache or reset the factory settings
SETTINGS -> CONTROLS -> MOTIONS -> Turn over … Mute/Pause (Mute incomig calls and pause playing sounds when screen on.) – Plug in “OFF”.
hey, friend we have the same problem in our phone, i buy this one mont ago.,
Nothing above worked for my THL phone, one nice person suggested a solution which did. Very simple and effective fix – https://www.youtube.com/watch?v=ETyyF3RAr6A – read comments section.
Hi! My phone has fully stopped, and the screen went black, the only thing I see is the Error massage: ‘Unfortunately, the process com.android.phone has stopped.’ I can’t go to the home screen, nor into the options…
LG G2