How To Fix Unfortunately App Has Stopped on Android
Understanding the "Unfortunately App Has Stopped" Error
The "Unfortunately App Has Stopped" error is a common issue on Android devices, indicating that an app has crashed and is no longer functioning. This error can occur with any app, from social media and messaging apps to system apps like Google Play Services. Here are several steps to help you resolve this issue effectively.
1. Restart Your Device
A simple yet effective solution is to restart your device. This action can clear out temporary issues that might be causing the app to crash. To restart, press and hold the power button until the "Restart" option appears, then select it.
2. Clear the App's Cache and Data
Clearing the cache and data of the problematic app can often resolve the issue. Here’s how to do it:
- Go to Settings on your device.
- Navigate to Apps and find the app that is causing the problem.
- Select the app and go to Storage.
- Clear Cache: This will remove temporary data that the app uses to load faster. Clearing the cache is generally safe and won’t delete any important data.
- Clear Data: This will erase all the app's data, including files, settings, and accounts. Use this option with caution, as it will reset the app to its initial state.
3. Reset App Preferences
Resetting app preferences can help restore default settings for all apps, which might resolve conflicts causing the error.
- Go to Settings.
- Navigate to Apps.
- Select the three dots (usually in the upper right corner) and choose Reset app preferences.
4. Check the SD Card
If the app is installed on an SD card, a corrupted SD card could be the cause of the issue.
- Remove the SD card from your device.
- Launch the app to see if it works without the SD card.
- If the app works, the SD card might be corrupted, and you may need to replace it.
5. Uninstall and Reinstall the App
Sometimes, uninstalling and reinstalling the app can resolve the issue.
- Go to Settings.
- Navigate to Apps and find the problematic app.
- Select Uninstall to remove the app.
- Go to the Google Play Store and reinstall the app.
6. Check for Storage Space
Ensure that your device has enough storage space. Low storage can cause apps to malfunction.
- Go to Settings.
- Navigate to Storage to check available space.
- Free up space by deleting unnecessary files or uninstalling unused apps.
7. Update or Roll Back the App
Updating the app to the latest version or rolling back to a previous version can sometimes fix compatibility issues.
- Go to the Google Play Store.
- Check for updates for the problematic app.
- If updating doesn’t work, you might need to find an older APK version of the app and install it manually.
8. Update Your Android Phone
Keeping your Android OS up to date can fix system-wide issues that might be causing app crashes.
- Go to Settings.
- Navigate to System or About Phone.
- Check for System Updates and install any available updates.
9. Force Stop and Uninstall Updates for System Apps
For system apps like Google Play Services, you might need to force stop and uninstall updates.
- Go to Settings.
- Navigate to Apps and find the system app (e.g., Google Play Services).
- Select Force Stop.
- Uninstall updates for the app.
10. Use Dr.Fone – System Repair (Advanced)
If the above steps do not work, you can use a third-party tool like Dr.Fone – System Repair. However, this method may rewrite and repair all data on your phone, so ensure you back up your device first.
- Download and install Dr.Fone – System Repair on your computer.
- Connect your Android device using the official cable.
- Select the Android Repair option and follow the on-screen instructions to repair your device.
11. Factory Reset (Last Resort)
If all other methods fail, a factory reset might be necessary. This will erase all data on your device, so back up your data before proceeding.
- Go to Settings.
- Navigate to Backup and Reset.
- Select Factory data reset and then Reset Device.
- Confirm the action by tapping on ERASE EVERYTHING.
By following these steps, you should be able to resolve the "Unfortunately App Has Stopped" error on your Android device.