The #Vivo #Y95 is an affordable Android smartphone model which was first released in November 2018. It has a solid build quality made of a plastic body with a 6.22 inch IPS LCD screen having a resolution of 720 x 1520 pixels. It uses a dual rear camera system and a dual selfie camera system at the front. Under the hood is a Snapdragon 439 octa core processor which is paired with 4GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Vivo Y95 won’t turn on issue.
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How To Fix The Vivo Y95 Won’t Turn On Issue
One major issue that you might experience with your phone is when it does not turn on. This can be a frustrating experience and can be caused by several factors which can be classified as either a hardware or software problem. If this is caused by a damaged hardware component then the only way to fix this is to bring the phone to a service center and have it repaired. If however the issue is caused by a software glitch then there’s a possibility that this can be fixed on your end by following the troubleshooting steps listed below.
Charge the phone
The first thing that you will want to do in this case is to make sure that the problem is not caused by a drained battery. There have been several cases when the phone owner has forgotten to charge their phone which is why it does not turn on. This factor is what we will be eliminating by following the steps listed below.
- Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
- Fully charge the phone using its wall charger.
- In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.
Once the battery has been fully charged try turning on the phone. If it still does not turn on then proceed with the additional troubleshooting steps listed below.
Perform a soft reset
You should refresh the phone software to eliminate the possibility of the problem being caused by a corrupted temporary data. This can be done easily by simply restarting the device as this will remove the temporary data from the phone. Press and hold the Power button and Volume Down until the device powers off, approximately 8 seconds, then release.
Check if the Vivo Y95 won’t turn on issue still occurs.
Wipe the cache partition of the phone
Your phone will usually store the most commonly used data to improve its performance. There are cases when this data stored in the dedicated partition of the phone can become corrupted. When this happens this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.
- Press and hold the Volume Down + Power key together for a short while.
- Release all buttons when Fastboot Mode appears.
- In this mode select “Recovery”. Use Volume Down to navigate and the Power key to confirm that.
- Press the volume key to highlight the Wipe cache option then the power key to select it
- Use the volume keys to go to “reboot system now” and press the power key.
Check if the Vivo Y95 won’t turn on issue still occurs.
Perform a factory reset
In case the phone still does not turn on then one last troubleshooting step you can perform is a factory reset. Take note that this will erase your phone data.
- Press and hold the Volume Down + Power key together for a short while.
- Release all buttons when Fastboot Mode appears.
- In this mode select “Recovery”. Use Volume Down to navigate and the Power key to confirm that.
- Press the volume key to highlight the “wipe data / factory reset” and press the power button to enter. A screen with many NOs and a YES will appear, with the volume keys again go to the YES and press with the power key.
- Use the volume keys to go to “reboot system now” and press the power key.
In case the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked as this might already be caused by a faulty hardware component.