How To Fix The Oppo F7 Black Screen of Death Issue

The #Oppo #F7 is a mid-range android smartphone model first released in April 2018 and is best known for taking excellent selfie photos. This phone has a plastic body with a 6.23 inch IPS LCD screen on the front having a resolution of 1080 x 2280 pixels and is protected by Corning Gorilla Glass 5. It uses a single 16MP rear camera and a single 25MP selfie camera on the front. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Oppo F7 Black Screen of Death issue.

If you own an Oppo F7 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix The Oppo F7 Black Screen of Death Issue

One major issue that can occur on a phone is when its screen does not display anything at all. This problem is usually called the Black Screen of Death issue. When this occurs the phone might still be on and getting notifications but nothing can be seen on its display or it can be totally off and not responding at all. This can usually happen right after the phone has been dropped, submerged in water, or due to a software glitch. Listed below are the recommended troubleshooting steps you need to do to fix this problem.

Charge the phone

What you will want to do first is to eliminate the possibility of the problem being caused by a drained battery.

• Clean the charging port of the phone using a can of compressed air making sure that any dirt or debris stuck in it is removed.
• Fully charge the phone using its wall charger.
• In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.

Once the phone has sufficient charge you should try turning on the device and check if the issue still occurs.

Perform a soft reset

Sometimes the problem can be caused by a minor software glitch which can usually be fixed by restarting the phone.

• Press and hold the Power a key for up to 45 seconds.
• Wait as the device restarts.

Check if the Oppo F7 Black Screen of Death issue still occurs.

Check if you can start the phone in Safe Mode

There are instances when an app you downloaded from the Google Play Store can cause this particular issue. To check if this is the case you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

• Turn Off your phone.
• Press and Hold Power Button.
• Release Power button and hold Volume Down Key when you see the Oppo animation.
• Continue holding the Volume Down Key until Safe Mode appears.

If your phone starts in this mode then the problem could be caused by an app you downloaded. Find out what app is causing the problem then uninstall it.

Try to wipe the cache partition

There are instances when a corrupted system cached data can cause this problem. It’s therefore a good idea to delete this data as the phone will just rebuild this data when it starts again.

• Press down the Power key and select the Power off option. If the screen is frozen or unresponsive, you can hold down the Power key for several seconds until the device switches off.
• Press the Volume Down and Power keys for a few moments.
• Release all buttons when the OPPO logo appears.
• Select language.
• Select Wipe Cache Partition.
• Tap ok
• Reboot the phone.

Check if the issue still occurs.

Try to perform a factory reset

One last troubleshooting step to consider is a factory reset. This will bring your phone back to its original factory condition. Take note that your phone data will be deleted in the process .

• Press down the Power key and select the Power off option. If the screen is frozen or unresponsive, you can hold down the Power key for several seconds until the device switches off.
• Press the Volume Down and Power keys for a few moments.
• Release all buttons when the OPPO logo appears.
• Select language.
• Select  Wipe data and Wipe data(Keep SMS, Contacts and Photos).
• Tap ok
• Reboot the phone.

If the above steps doesn’t fix the problem then you will need to bring the phone to a service center and have it checked as this is most likely caused by a faulty hardware component already.