How To Fix The LG V40 ThinQ That Won’t Turn On

The #LG #V40ThinQ is a premium Android smartphone released late last year which has several outstanding features. This is an IP68 rated device which has an Aluminum body with Corning Gorilla Glass 5 on both the front and back. It uses a 6.4 inch P-OLED display while under the hood is a Snapdragon 845 processor paired with 6GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the LG V40 ThinQ won’t turn on issue.

If you own an LG V40 ThinQ  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix The LG V40 ThinQ That Won’t Turn On

There are instances when your phone might not turn on when you need to use it. When this happens the first thing that you will need to do is to make sure that its battery has sufficient charge. There have been several cases when the phone owner has forgotten to charge the device and this factor is what we will be eliminating first by following the steps listed below.

  • Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
  • Fully charge the phone using its wall charger.
  • In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.

Once the battery has been fully charged try turning on the phone. If it still does not turn on then proceed with the additional troubleshooting steps listed below.

Perform a soft reset

Try to refresh the phone software to eliminate the possibility of the problem being caused by a minor software glitch. This can be done easily by simply restarting the device. Press and hold the Power button and Volume Down until the device powers off, approximately 8 seconds, then release.

Check if the issue still occurs.

Wipe the cache partition of the phone

There are cases when the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.

  • Turn the phone off.
  • Press and hold the following keys  at the same time: Volume Down Key + Power/Lock Key  for approximately 10 seconds.
  • Release both of the keys when the System recovery screen is displayed.
  • Press the volume key to highlight the Wipe cache option then the power key to select it
  • Restart the phone.

Perform a factory reset

In case the phone still does not turn on then one last troubleshooting step you can perform is a factory reset. Take note that this will erase your phone data.

  • Turn off the device.
  • Press and hold the Power and Volume down buttons.
  • When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.
  • When the ‘Delete all user data (including LG and carrier apps) and reset all settings’ message appears, use the Volume down button to highlight Yes.
  • Press the Power button to reset the device

In case the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked as this might already be caused by a faulty hardware component.

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