How To Fix The Ascent Connection Error On Xbox Series X

The Ascent connection error on your Xbox Series X can be caused by several factors. It could be due to an Xbox Live service outage , an internet connection error, or even a software glitch. To fix this you need to perform several troubleshooting steps on the console.

The Ascent is an action shooter RPG that can be played solo or with up to three friends via local network or online internet. It’s currently available on the Game Pass subscription service for your Xbox Series X. In this game, you play as a worker for one of the biggest corporations that has suddenly shut down. Your mission is to find out what started this. 

What to do when you get The Ascent connection issues on your Xbox console

One of the problems that you might encounter when playing The Ascent is when you are unable to join the online co-op mode. Here’s what you need to do to fix this.

  • Make sure the Xbox is running on the latest software update.
  • Make sure to download the latest The Ascent game update or patch.

Solution 1: Check Xbox Live service outage

The first troubleshooting step you should perform is to check the status of the Xbox Live server. If there is an outage or if maintenance is being conducted then this might be what’s causing the problem. Here’s what you need to do to check if there is a server outage.

Time needed: 5 minutes.

Check the server status

  1. Open a web browser.

    You can do this from your computer or from your Xbox console.Fix The Ascent Connection Error On Xbox Series X

  2. Go to the Xbox server status home page.

    You can check details on the status of Xbox server issues if any from here.What to do when you The Ascent connection issues on your Xbox console

If there are any outages reported then you will need to wait for this to be fixed. Microsoft will usually indicate the time when the issue will be resolved.

Solution 2: Restart the router

In order for you to join any multiplayer games on your Xbox, the console must be connected to the internet. Sometimes the problem can be due to an issue with the internet connection coming from the router. In order to fix this you could try to restart the router or modem that you are using. Unplug the router from the power outlet and wait for a minute before plugging it back in then check if the problem still occurs.

Solution 3: Perform a network test

There’s a possibility that the Xbox is not getting a good internet connection to sustain the co-op mode of the game. Here’s what you can do to check the connection speed of the device.

  • Press the Xbox button on your Xbox controller.
  • Select Profile & system.
  • Select Settings menu.
  • Select General.
  • Select Network settings.
  • Select Test network connection.
  • Select Continue.
  • Select Test network speed & statistics.

Compare the results you get with Microsoft’s recommended speed for online gaming.

  • Minimum download speed of 3 Mbps (or 3,000 Kbps).
  • Minimum upload speed of 0.5 Mbps (or 500 Kbps).
  • Ping of less than 150 milliseconds.

Solution 4: Power cycle the Xbox Series X

Restarting the Xbox will refresh its system by removing any corrupted temporary data. This usually fixes any connection problems. To do this, just press the Xbox button on the console for 10 seconds or until it turns off. Unplug the power cord of the console then wait for a minute before plugging it back in. Turn on the Xbox after a few seconds then  launch The Ascent. Check if you still get any connection errors.

Having The Ascent connection error in your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.

Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

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Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone.

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