How To Fix Samsung Galaxy J7 Device Storage Corrupt Error

Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #J7 fix the issues that they are experiencing with their phone. This is a popular mid range device which offers several good features at a competitive price point. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy J7 device storage corrupt error.

If you own a Samsung Galaxy J7 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix Samsung Galaxy J7 Device Storage Corrupt Error

Problem: Hello, I just woke up this morning and found out that my phone (samsung galaxy J7) isnt working. It gave me the error that the device memory is corrupted. The exact error is “Device Storage Corrupt. The data partition has been corrupted. You need to reset your device to factory default settings. This will erase all your data.”

And gives a reset button at the bottom, pressing that button took me to the blue screen saying “erasing” and then took me to a black screen which is controlled by using volume button to scroll up and down, and power button to select.


I did everything I could but the error isn’t going away. It keeps displaying again and again.

I have already tried the following:

powering phone off\on

rebooting the phone

removing cache

removing all the memory\factory reset

I also googled but no one has addressed this issue for this phone, it has been addressed for other samsung models. Please help!

Solution: The first thing that you will need to do in this case is to check if it is caused by a software glitch by performing the troubleshooting steps listed below. Make sure to remove the microSD card of the device ( if you have one installed) before proceeding.

Perform a soft reset

The first thing you will need to do in this case is a soft reset. This will usually resolve issue caused by minor software glitches.

  • Press and hold the Power and Volume down key for up to 45 seconds.
  • Wait as the device restarts.

Check if the issue still occurs.

Check if the issue occurs in Safe Mode

There are instances when an app you downloaded can cause this particular issue. To check if this is the case you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • Turn the device off.
  • Press and hold the Power key past the screen with the device name.
  • When ‘SAMSUNG’ appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • Safe mode will display in the bottom left corner of the screen.
  • Release the Volume down key when you see ‘Safe Mode’.

If your phone starts in this mode then the problem could be caused by a downloaded app. Find out what app this is and uninstall it

Wipe the cache partition

There are instances when a corrupted system cached data can cause this problem. It’s therefore a good idea to delete this data as the phone will just rebuild this data when it starts again.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  • When the device logo screen displays, release only the Power key
  • When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times key to highlight ‘wipe cache partition.’
  • Press the Power key to select.
  • Press the Volume down key to highlight ‘yes’ and press the Power key to select.
  • When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

Check if the issue still occurs.

Perform a factory reset

One last troubleshooting step to consider is a factory reset. This will bring your phone back to its original factory condition. Take note that your phone data will be deleted in the process .

  • Turn off the phone.
  • Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  • When the device logo screen displays, release only the Power key
  • When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.
  • With no apps installed in the phone, try to check if the issue still occurs.

If the above steps doesn’t fix the problem then one last step to consider is to flash the phone with its stock firmware file using Odin. You can get the instructions as well as the firmware file of your device from the Sammobile website.

In case all troubleshooting steps fails to work then this is most likely caused by a faulty hardware component already in which case you will need to bring the phone to a service center.

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