How To Fix Samsung Galaxy J3 Screen Is Flickering With Different Colors

The #Samsung #Galaxy #J3 is one of the best performing entry level Android smartphone model available in the market today. This is a basic device that has all of the necessary features needed for communications. Some of its best features include its 5 inch IPS LCD display, Exynos 7570 quad core processor paired with 2GB of RAM, and a 2600 mAh battery just to name a few. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy J3 screen is flickering with different colors issue.

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How To Fix Samsung Galaxy J3 Screen Is Flickering With Different Colors

Problem: My Samsung J3 (2018) is started turning its screen color to different colors (red, purple, green) and flickering then resetting itself even in Safe Mode. I followed up your solutions in the website, cleared cache partition, reboot my phone, but all the efforts I did are useless. Could you tell me how to fix the problem?

Solution: Before performing any troubleshooting steps on this device it’s best to make sure that it is running on the latest software version. If an update is available then I suggest that you download and install it first.

The best way to tackle this issue is to eliminate any software glitches that could be causing this problem. Follow the troubleshooting steps listed below which are recommended for this issue.

Perform a soft reset

The first thing you will need to do in this case is a soft reset. This will usually resolve issue caused by minor software glitches.

  • Press and hold the Power and Volume down key for up to 45 seconds.
  • Wait as the device restarts.

Check if the issue still occurs

Start the phone in Safe Mode

There are instances when an app you downloaded can cause this particular issue. To check if this is the case you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • Turn the device off.
  • Press and hold the Power key past the screen with the device name.
  • When ‘SAMSUNG’ appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • Safe mode will display in the bottom left corner of the screen.
  • Release the Volume down key when you see ‘Safe Mode’.

If your phone starts in this mode then you will be able to backup your phone data. Once this is done you should find out what app is causing the problem then uninstall it.

Wipe the cache partition

There are instances when a corrupted system cached data can cause this problem. It’s therefore a good idea to delete this data as the phone will just rebuild this data when it starts again.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  • When the device logo screen displays, release only the Power key
  • When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times key to highlight ‘wipe cache partition.’
  • Press the Power key to select.
  • Press the Volume down key to highlight ‘yes’ and press the Power key to select.
  • When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

Check if the issue still occurs.

Perform a factory reset

One last troubleshooting step to consider is a factory reset. This will bring your phone back to its original factory condition. Take note that your phone data will be deleted in the process.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  • When the device logo screen displays, release only the Power key
  • When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.
  • With no apps installed in the phone, try to check if the issue still occurs.

If the above steps doesn’t fix the problem then you will need to bring the phone to a service center and have it checked as this is most likely caused by a faulty hardware component already, possibly by a defective display assembly.

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