How to Fix PC Game Pass Not Working Issues Easily

If you're experiencing issues with the PC Game Pass not working, there are several steps you can take to resolve the problem. Here are some detailed and often overlooked fixes to help you get back to gaming.

Reset the Xbox App and the Game

One of the most effective methods to fix issues with the Xbox app is to reset it. This process can resolve problems such as the app not launching or games not showing up correctly.

1. Open Installed Apps:

   • Right-click on the Start menu and select Apps & Features.
   • Scroll down to find Xbox in the list of installed apps.
   • Click the three dots next to it and select Advanced options.

2. Reset the App:

   • In the Advanced options, scroll down and click Reset, then Reset again. This will delete the app's data, including preferences and sign-in details.
   • If the issue persists, you can also try Repair before resetting, which will not delete any data.

3. Reinstall the Game:

• After resetting the app, the game should disappear from the list of installed games. Use the search bar in the Xbox app to find the game and click Install. This will refresh the installation without actually reinstalling the game.

Reregister PC Game Pass

Sometimes, the issue lies with the app's registration. Reregistering the app can resolve various oddities such as blank boxes or incorrect buttons.

1. Open PowerShell:

   • Press the Win key, search for Windows PowerShell, right-click it, and select Run as administrator.

2. Run the Command:

   • In the PowerShell window, enter the following command and press Enter:

     Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
     Get-AppXPackage | % {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -verbose}
     Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
     

   • This command will reregister the app and potentially fix the issue.

Reset the Microsoft Store App

Since the Xbox app is closely tied to the Microsoft Store, resetting the Microsoft Store app can also help resolve issues.

1. Open Run Dialog:
   • Press Win + R to open the Run dialog box.
   • Enter wsreset.exe and press Enter. This will reset the Microsoft Store app.

Ensure System and Driver Updates

Outdated system and driver updates can cause compatibility issues with the Xbox app.

1. Update Windows:

   • Go to Windows Settings > Update & Security > Windows Update and check for any available updates. Download and install the latest updates before restarting your PC.

2. Update Graphics Drivers:

   • For NVIDIA users, use the GeForce Experience application to update drivers.
   • For AMD users, use the AMD Radeon software to update drivers.

Synchronize Time and Region Settings

Incorrect time and region settings can cause authentication issues with the Xbox app.

1. Check Time and Region:
   • Ensure that your PC's time and region settings are correct. Go to Windows Settings > Time & Language and adjust the settings as necessary.

Disable Firewall Temporarily

Sometimes, the Windows Defender Firewall can prevent games from launching properly.

1. Open Windows Security:
   • Search for Windows Security in the Start menu and open it.
   • Go to Firewall & network protection and temporarily disable the firewall. Try launching the game again to see if this resolves the issue.

Close Conflicting Apps

Conflicting apps, especially those related to game launchers, can interfere with the Xbox app.

1. Close Other Game Launchers:
   • Close any other game launchers or apps that might be interfering with the Xbox app. For example, if you're trying to play a game through both the Xbox app and another launcher like Battle.net, close the other launcher and try launching the game through the Xbox app.

Roll Back Windows Updates

If recent Windows updates have caused the issue, rolling back these updates might help.

1. Roll Back Updates:
   • Go to Windows Settings > Update & Security > Windows Update > Update history > Uninstall updates. Select the recent updates and uninstall them. This might resolve the issue if the updates were causing the problem.

By following these steps, you should be able to resolve most issues related to the PC Game Pass not working and get back to enjoying your games.