How To Fix Oppo RX17 Pro Won’t Turn On Issue

The #Oppo #RX17Pro is a premium mid-range Android smartphone model released late last year which is best known for its large display and rapid charging capabilities. This phone has a 6.4 inch AMOLED screen  with a resolution of 1080 x 2340 pixels and is protected by Corning Gorilla Glass 6. It has a triple rear camera system and a single 25MP selfie camera at the front. Under the hood is a Snapdragon 710 processor paired with 8GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Oppo RX17 Pro won’t turn on issue.

If you own an Oppo RX17 Pro or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix Oppo RX17 Pro Won’t Turn On Issue

One major issue that you don’t want to happen to your phone is when it does not turn on. There are several factors that can cause this problem  one of which is a faulty hardware component. If this is a hardware related problem then the best way to deal with this is to have the phone repaired at a service center. However, issue can also be caused by a software glitch which can be fixed by following the troubleshooting steps listed below.

Charge the phone battery


There’s a possibility that the problem can be caused by a drained battery. When the phone battery does not have any charge anymore then it will not turn on. To eliminate this possibility you will need to charge your phone first.

  • Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
  • Fully charge the phone using its wall charger.
  • In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.

Once the battery has been fully charged try turning on the phone. If it still does not turn on then proceed with the additional troubleshooting steps listed below.

Perform a soft reset

One of the first things you will need to do is to refresh the phone software by doing a soft reset. Although this usually works on an unresponsive device it should also work in this case as it will refresh the phone software.

  • Press and hold the Power a key for up to 45 seconds.
  • Wait as the device restarts.

Check if the issue still occurs.

Start the phone in Safe Mode

There are instances when an app you downloaded can cause this particular issue. To check if this what’s causing the Oppo RX17 Pro won’t turn on issue you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • Turn Off your phone.
  • Press and Hold Power Button.
  • Release Power button and hold Volume Down Key when you see the Oppo animation.
  • Continue holding the Volume Down Key until Safe Mode appears.

If your phone starts in this mode then the problem could be caused by an app you downloaded. Find out what app is causing the problem then uninstall it.

To find the specific app that’s causing this problem needs a trial and error method. Start the phone normally then uninstall an app. Once the app has been uninstalled check if the issue still occurs. If it does then repeat the process until the issue no longer occurs. The last app you uninstalled is most likely the culprit.

Wipe the cache partition

There are cases when a corrupted system cached data can cause this problem. It’s therefore a good idea to delete this data as the phone will just rebuild this data when it starts again.

  • Press down the Power key and select the Power off option. If the screen is frozen or unresponsive, you can hold down the Power key for several seconds until the device switches off.
  • Press the Volume Down and Power keys for a few moments.
  • Release all buttons when the OPPO logo appears.
  • Select language.
  • Select Wipe Cache Partition.
  • Tap ok
  • Reboot the phone.

Check if the issue still occurs.

Perform a factory reset

One last troubleshooting step to consider to fix the Oppo RX17 Pro won’t turn on issue is a factory reset. This will bring your phone back to its original factory condition. Take note that your phone data will be deleted in the process .

  • Press down the Power key and select the Power off option. If the screen is frozen or unresponsive, you can hold down the Power key for several seconds until the device switches off.
  • Press the Volume Down and Power keys for a few moments.
  • Release all buttons when the OPPO logo appears.
  • Select language.
  • Select  Wipe data and Wipe data (Keep SMS, Contacts and Photos).
  • Tap ok
  • Reboot the phone.

If the above steps doesn’t fix the problem then you will need to bring the phone to a service center and have it checked as this is most likely caused by a faulty hardware component already.