The NBA 2K20 app freezing on Android phone occurs when you try to play the game or when you run it. This is usually caused by a software glitch or a hardware issue. To fix this you will need to perform a series of troubleshooting steps on your device.
NBA 2K20 is a basketball simulation game which was first released in 2019 for the Windows, Switch, PlayStation 4, Xbox One, IOS, and Android platforms. There’s a quick play mode where you can choose your favorite team and compete against a team of your choice or you can play a career mode where you can create a basketball player and play through their career.
What to do when NBA 2K20 keeps on freezing on your Android phone
An issue that you might encounter when playing this game on your mobile device is when it freezes. Here’s what you need to do to fix this.
Things to do first:
- Restart the phone.
- Make sure your phone is running on the latest software version.
- Make sure NBA2K20 is updated to the latest version from the Google Play Store.
Method 1: Clear the cache and data of NBA 2K20
The first thing you need to do is to verify if the problem is caused by corrupted temporary data stored by the app. To do this you need to clear the cache and data of the game. Take note that the exact steps may differ for your particular Android device model.
Time needed: 3 minutes.
Removing temporary data of app
- Tap on Settings.
You can do this by swiping up from the Home screen then tapping on the Settings icon.
- Tap on Apps & Notifications.
This is where you can manage your app settings.
- Tap on See all apps.
This will list all of the apps installed in your phone.
- Tap on NBA 2K20.
This will open the app permission notification and storage info.
- Tap on Storage & Cache.
This will open the app storage and permission settings.
- Tap on Clear Storage and Clear Cache then make sure to confirm your action.
This will remove the temporary data stored by the app.
Once the app has been reset to its original state try checking if the issue still occurs.
Method 2: Reinstall the NBA 2K20 app to fix app crashing
If clearing the cache and data of the app does not work then this can already be caused by a corrupted app file. In order to fix this you should uninstall the app then install a fresh version from the Google Play Store.
In case the issue still persists then try running the game on a device with a much more powerful processor as this will improve your gaming experience.
After performing the steps listed above you will successfully fix the NBA 2K20 app freezing on Android phone problem.
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