If your Samsung Galaxy S23 mobile data is not working, we will explore the various methods you can use to get your mobile data working again and provide detailed step-by-step instructions for each method.
💁Quick Tip: I personally also use the Airplane mode trick below, it works most of the time. You simply need the network to reset on your phone, this is the quickest way.
Use The Airplane Mode Trick
Airplane mode can reset the network settings on your device.
- Swipe down from the top of the screen to access the notification panel.
- Enable Airplane mode by tapping the airplane icon.
- Wait for at least 30 seconds.
- Disable Airplane mode by tapping the airplane icon again.
- Check your mobile data to see if it is working properly.
Restart Your Device
A simple restart can fix software glitches.
- Press and hold the power button until you see the power menu.
- Select Restart and wait for your device to reboot.
- After restarting, check if your mobile data work properly.
Check Your Signal Strength
Weak signals may impact mobile data performance.
- Look at the signal bars on your device’s screen.
- If the bars are low or you see a “no signal” icon, try moving to a different location or going outside to see if your signal improves.
- Still not getting a good signal? Contact your carrier for assistance.
Verify Your Mobile Data Settings
Ensure that mobile data is enabled on your device.
- Go to Settings > Connections > Mobile Data on your Samsung Galaxy S23.
- Make sure the toggle switch next to “Mobile data” is turned on.
- Confirm that the correct Access Point Name (APN) settings are configured for your carrier. To do this, go to Settings > Connections > Mobile Networks > Access Point Names and verify that the settings match those provided by your carrier.
Reset Network Settings
Resetting your network settings may resolve mobile data issues.
- Go to Settings > General management > Reset on your Samsung Galaxy S23.
- Select Reset network settings and confirm the action.
- Note: This will erase all saved Wi-Fi networks, Bluetooth devices, and VPN configurations.
- Restart your device and check if your mobile data is working.
Update Software And Carrier Settings
Keeping software up-to-date ensures optimum performance.
- Connect to a Wi-Fi network.
- Go to Settings > Software update.
- Tap Download and Install to check for available updates.
- If an update is available, download and install it following the on-screen instructions.
- Also, check for carrier-specific updates by going to Settings > Connections > Mobile Networks > Carrier settings (if available).
Remove And Reinsert Your SIM Card
A misaligned SIM card can cause mobile data issues.
- Power off your Samsung Galaxy S23.
- Use a SIM card eject tool or a small pin to open the SIM card tray.
- Remove the SIM card and inspect it for visible damage or dirt.
- Reinsert the SIM card carefully, ensuring it’s in the correct position and orientation.
- Close the tray and power on your device.
- Verify if the mobile data issue is resolved.
Clear System Cache Partition
Clearing the system cache can help resolve mobile data issues related to the app or system updates.
- Power off your Samsung Galaxy S23.
- Press and hold the Volume Up and Power buttons simultaneously.
- Release both buttons when the Samsung logo appears.
- Use the Volume buttons to navigate to “Wipe cache partition” in the Recovery menu.
- Select the option using the Power button.
- After completing the process, select “Reboot system now.”
- Check if your mobile data issue is resolved.
Contact Your Carrier For Assistance
Your carrier can provide further assistance in resolving mobile data issues.
If you have tried all of the steps mentioned above and your Samsung Galaxy S23 mobile data is still not working, contact your carrier for assistance. If you are going to bring it to the store to have them check it out, be sure to charge your phone fully before you go.
They can assist you with troubleshooting and network settings or even provide a replacement device if necessary.