How To Fix LG K30 Won’t Turn On Issue

The #LG #K30 is a mid range Android smartphone released last year which uses a metal and glass design. It provides most of the essential features that makes communication easier. This model has a 5.3 inch IPS LCD display at HD resolution while under the hood is an energy efficient Snapdragon 425 processor paired with 2GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the K30 won’t turn on issue.

If you own an LG K30 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix LG K30 Won’t Turn On Issue

When you find out that your phone does not turn on the first thing that you will need to do is to make sure that its battery has sufficient charge. There have been several cases where phone owners forget to charge their phone and immediately think that it is damaged. Follow the steps listed below to charge the device.

  • Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
  • Fully charge the phone using its wall charger.
  • In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.

Once the battery has been fully charged try turning on the phone. If it still does not turn on then proceed with the additional troubleshooting steps listed below.

Perform a soft reset

Try to refresh the phone software to eliminate the possibility of the problem being caused by a minor software glitch. This can be done easily by simply restarting the device. Press and hold the Power button and Volume Down until the device powers off, approximately 8 seconds, then release.

Check if the issue still occurs.

Start the phone in Safe Mode

There are cases when an app you downloaded will cause issues on the phone when they are installed. To check if an app you downloaded is causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • Press the power button and when the phone is rebooting start pressing and holding the volume down button.
  • Let go of Volume Down when you see Safe mode.

If the phone turns on in this mode then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.

Wipe the cache partition of the phone

There are cases when the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.

  • Turn the phone off.
  • Press and hold the following keys  at the same time: Volume Down Key + Power/Lock Key  for approximately 10 seconds.
  • Release both of the keys when the System recovery screen is displayed.
  • Press the volume key to highlight the Wipe cache option then the power key to select it
  • Restart the phone.

Perform a factory reset

In case the phone still does not turn on then one last troubleshooting step you can perform is a factory reset. Take note that this will erase your phone data.

  • Turn the phone off.
  • Press and hold the following keys  at the same time: Volume Down Key + Power/Lock Key  for approximately 10 seconds.
  • Release both of the keys when the System recovery screen is displayed.
  • Press the volume key to highlight the Factory Data Reset option then the power key to select it
  • Restart the phone.

In case the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked as this might already be caused by a faulty hardware component.