How To Fix Huawei P20 Pro Stuck On Bootloop

The #Huawei #P20Pro is a premium Android smartphone released earlier this year and is known as one of the best camera phones available in the market. This phone uses a triple rear camera system with Leica optics that take amazing quality photos. Aside from the camera the other excellent features of this device include its 6.1 inch AMOLED display and its Hisilicon Kirin 970 processor combined with 8GB of RAM. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the P20 Pro stuck on bootloop issue.

If you own a Huawei P20 Pro or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix Huawei P20 Pro Stuck On Bootloop

Problem: The issue I am facing with is that, my phone is getting stuck over the Huawei Logo while booting up. Here is a complete explanation of what had happened with the device. I have a Huawei P20 Pro. This phone is quite good as it has a great camera however I save a lot of files on it and soon ran out of space. I tried to manage it a bit by adding a 128 GB SD card , so that a little balance could be achieved. I had installed many apps but not the really heavy ones, apart from WhatsApp, Soundcloud and Canva, there was no happy too heavy and unbearable for the phone, like Home Workout, MyStudyLife, Journey. Youtube, Search, Play Store, GMail and Maps were the built in Apps in the phone so I just updated, and apart from that, I didn’t updated any other built in App, such as the Play Newsstand, etc, which are almost useless. Not installing an Antimalware App, I tried my best to use the phone efficiently, but however, today, I became relentless in using phone and used it too much, that while working along, I picked the phone and found it switched off, and from then, started this such great problem. From then onward, I had tried many things. Soft Reset, no profit. Wiping up the Cache and then rebooting, no profit. Safe Mode doesn’t appear up. Fastboot option doesn’t works up. I took a breathe when I saw the Recovery Mode working, and not sticking over the Android Error logo. Now, I am just roaming for other solutions. In addition, the phone is continuously trying to proceed more, by repeatedly giving animated effect of Huawei logo every time, it reboots again. But this had become a loop. I would highly thank you if you find any solution that may not hinder me to roam around the service centers.

Solution: There are several factors that can cause a phone to be stuck on a bootloop. The most common reason is due to some form of software glitch. We will try to check if this is a software related problem by doing the troubleshooting steps listed below.

The first thing you will want to do is to make sure that the battery of the phone has sufficient charge.

Clean the charging port of the phone

To make sure that the charging port of the phone is free from any dirt or debris it’s best to clean the charging port using a can of compressed air.

Fully charge the phone using a wall charger

Use a wall charger to charge the phone until the LED indicator becomes solid green. This signifies that the battery is fully charged.

Use a different charging cord and wall charger

In case phone will not charge then try using a different charging cord and wall charger.

Charge the phone from a computer USB port

There are instances when one of the pins of the phone charging port will be faulty making the device unable to charge from a wall charger. If this is the case then try charging the phone from a computer USB port.

Once the battery has fully charged it’s time to turn on the phone.

Turn on the phone in Safe Mode

To check if an app you downloaded is causing this problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • Turn on the phone
  • As soon as you see the Huawei logo on the screen start clicking on the volume DOWN button repeatedly
  • When on you will see the Safe Mode on the bottom left all none pre-installed apps having the android logo are not operational.

In case the phone starts in this mode then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.

Wipe the cache partition of the phone

There are instance when the system data of the phone becomes corrupted. When this happens it can cause issues on the phone. To eliminate this possibility you will need to wipe the cache partition of the device.

  • Turn off the phone.
  • Then turn the phone while holding down the following key combination: Power Button Volume Up Button
  • Hold down the buttons until the Huawei logo disappears from the display and the screen turns black.
  • You can now release the buttons.
  • This will now display the boot menu after a moment.
  • Go to the entry “Wipe Cache Partition” with the volume keys then select it using the power key
  • Reboot the phone once the process has completed

Perform a factory reset

One last troubleshooting step that you should consider ding is a factory reset. This will revert your phone back to its original factory condition. Take note that this will also delete your phone data.

  • Turn off the phone.
  • Then turn the phone while holding down the following key combination: Power Button Volume Up Button
  • Hold down the buttons until the Huawei logo disappears from the display and the screen turns black.
  • You can now release the buttons.
  • This will now display the boot menu after a moment.
  • Go to the entry “Wipe Cache Factory Reset ” with the volume keys then select it using the power key
  • Reboot the phone once the process has completed

In case the above steps fails to fix the problem then this is most likely caused by a faulty hardware component already. The best thing you can do right now is to bring the phone to a service center and have it checked.